Net Zero Engagement Co-ordinator
Net Zero Engagement Co-ordinator

Net Zero Engagement Co-ordinator

Middlesbrough Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help develop a roadmap to decarbonise homes and improve energy efficiency.
  • Company: Thirteen Group is a leading housing association focused on community building and sustainability.
  • Benefits: Enjoy remote work, 28-31 days annual leave, and a generous pension scheme.
  • Why this job: Make a real impact on the environment while enhancing customer experiences in a supportive team.
  • Qualifications: Experience with customers and understanding of energy efficiencies; PAS 2035 qualification preferred.
  • Other info: Flexible working arrangements with opportunities for personal growth and community engagement.

The predicted salary is between 30000 - 40000 £ per year.

Join us as a Net Zero Engagement Co-ordinator at Thirteen Group!

Role Overview:

Thirteen Group is on the lookout for a Net Zero Engagement Co-ordinator to join our Environmental Sustainability team at Hudson Quay. At Thirteen, we’re committed to reducing our environmental impacts, our ‘take control’ campaign sets out our priorities to make Thirteen a greener organisation, with all colleagues having a part to play by taking responsibility of their impacts. This is a roam role, so you’ll work mainly from home and at least one day a week from our fantastic office at Hudson Quay in Middlesbrough. We’ll need you to be flexible around business and team need, so you may need to come into the office more frequently when required.

Thirteen Benefits:

  • Salary - £35,484 per annum (pay award pending)
  • Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
  • Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
  • Simply Health – save money on common health expenses and get access to health and wellbeing support services.
  • T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
  • Opportunities to buy and sell annual leave.

Key Responsibilities:

  • You’ll be helping us to develop our road map to decarbonise our homes, reduce our environmental impacts and increase our energy efficiency, to provide healthy efficient homes for our customers.
  • You will support the Net Zero Technical Manager to effectively deliver our new decarbonisation net zero approach, forming a key link between the delivery team and customers.
  • Throughout the delivery of the net zero measures, you will be working with the customers to understand their experience before, during and after the investment is completed.
  • You’ll then be using this insight to further refine our approach to improve the customer experience of future investment schemes.

About You:

  • Your experience of working with our customers will be crucial in this role as you will need to ensure they have a clear understanding of what is being delivered, the impacts during delivery and the benefits once the works are completed.
  • You’ll be able to demonstrate experience of dealing with customer complaints and of building effective relationships with customers.
  • You will also have a good understanding of energy efficiencies and interpretation of data to influence the organisations strategic approach to Net Zero outcomes.
  • Ideally, you’ll have a PAS 2035 qualification.

Why Thirteen Group?

  • We’re more than just a housing association – we’re a community builder.
  • As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
  • Join a team that’s local at heart but welcomes talent from everywhere.
  • Be part of an organisation that values diversity and inclusivity.
  • Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

If you’d like to talk more about the role please contact Wes McGeeney, Net Zero Technology Manager on 01642668618 for an informal discussion.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.

Net Zero Engagement Co-ordinator employer: Thirteen Group

Thirteen Group is an exceptional employer, offering a supportive and flexible work environment that prioritises employee well-being and professional growth. With a strong commitment to environmental sustainability, employees can take pride in contributing to meaningful projects that positively impact the community. Located at Hudson Quay in Middlesbrough, the company provides generous benefits, including extensive annual leave, a robust pension scheme, and opportunities for personal development, making it an attractive place for those seeking a rewarding career.
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Contact Detail:

Thirteen Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Net Zero Engagement Co-ordinator

✨Tip Number 1

Familiarise yourself with Thirteen Group's environmental initiatives and their 'take control' campaign. Understanding their goals and values will help you align your conversation during interviews and demonstrate your genuine interest in their mission.

✨Tip Number 2

Network with professionals in the sustainability sector, especially those who have experience in decarbonisation projects. Engaging with industry experts can provide insights into best practices and may even lead to referrals for the position.

✨Tip Number 3

Prepare to discuss your experience with customer engagement and complaint resolution. Since this role heavily involves working with customers, showcasing your ability to build relationships and handle feedback effectively will be crucial.

✨Tip Number 4

If you have a PAS 2035 qualification or relevant certifications, be ready to highlight them. Even if you don't have this specific qualification, demonstrating your knowledge of energy efficiency and data interpretation will strengthen your application.

We think you need these skills to ace Net Zero Engagement Co-ordinator

Customer Relationship Management
Understanding of Energy Efficiency
Data Interpretation
Communication Skills
Problem-Solving Skills
Project Management
Stakeholder Engagement
Experience with Customer Complaints
Knowledge of Decarbonisation Strategies
Flexibility and Adaptability
Team Collaboration
PAS 2035 Qualification
Insight Analysis
Environmental Sustainability Awareness

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Net Zero Engagement Co-ordinator position. Tailor your application to highlight how your skills and experiences align with these aspects.

Highlight Relevant Experience: Emphasise your experience in customer engagement, particularly in relation to environmental sustainability and energy efficiency. Provide specific examples of how you've successfully managed customer relationships and addressed complaints.

Showcase Your Knowledge: Demonstrate your understanding of energy efficiencies and data interpretation in your application. Mention any relevant qualifications, such as a PAS 2035 certification, to strengthen your candidacy.

Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines your vision for contributing to Thirteen Group's net zero goals. Make sure to convey your passion for sustainability and community impact.

How to prepare for a job interview at Thirteen Group

✨Understand the Role and Responsibilities

Make sure you thoroughly read the job description and understand the key responsibilities of a Net Zero Engagement Co-ordinator. Be prepared to discuss how your experience aligns with their goals, especially in decarbonisation and customer engagement.

✨Showcase Your Customer Relationship Skills

Since this role involves working closely with customers, be ready to share examples of how you've successfully built relationships and handled complaints in the past. Highlight your communication skills and ability to empathise with customers.

✨Demonstrate Knowledge of Energy Efficiency

Brush up on your understanding of energy efficiency and sustainability practices. Be prepared to discuss how you can contribute to Thirteen Group's mission of reducing environmental impacts and improving energy efficiency in homes.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's approach to net zero and their current projects. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.

Net Zero Engagement Co-ordinator
Thirteen Group
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