At a Glance
- Tasks: Lead digital communications and create engaging content for diverse audiences.
- Company: Join Thirteen Group, a leading housing association in the North East.
- Benefits: Competitive salary, generous leave, health support, and discounts on everyday brands.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in your community through innovative digital strategies.
- Qualifications: Creative mindset, strong understanding of digital channels, and user-centred design skills.
The predicted salary is between 45666 - 45666 £ per year.
Join us as a Digital Communications and Marketing Specialist at Thirteen Group! Thirteen is on the lookout for a Digital Communications and Marketing specialist to join our team at Hudson Quay, Middlesbrough. We’re looking for a highly talented digital communications expert to play a crucial role in our busy team, working across the business to cover all elements of digital communications activity with our wide range of stakeholders.
Role Overview: We have an exciting opportunity for a Digital Communications and Marketing Specialist to join our Communications and Marketing Team. You’ll be responsible for leading on our digital communications channels, making sure they are all optimised for high performance with purpose, and planning, delivering, and evaluating accessible communications that meet the needs of our customers, partners and colleagues.
Thirteen Benefits:
- Salary - £45,666 per annum
- Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
Key Responsibilities:
- Support the Customer Communications and Marketing Manager in planning, developing, delivering, and evaluating agile, effective, and informed digital communications strategy and activity.
- You’ll lead on the planning, creation, execution, and evaluation of our digital communications, including a digital editorial calendar.
- Oversee the management of analytics tools and digital platforms, including website CMS, intranet, CRM, and social media.
- Make sure our digital communications are accessible, clear, concise, useful, and engaging.
- Lead on shaping and delivering customer‑facing digital communications that are relevant and timely, while meeting WCAG standards, prioritising inclusive and accessible design, and ensuring every user can easily understand and act on the information we provide.
- Use insight, data, and user research to build a deep understanding of our diverse customer base, their behaviours, digital habits, and communication needs, ensuring all digital activity is shaped around what matters most to them.
- Create digital content in a range of formats, including producing and editing videos and leading on photography, to ensure brand guidelines are adhered to and we fulfil the diverse communications needs of our varied audience base.
- Lead on the evaluation of our digital communications activity, helping us understand the impact we’re having through our digital communications, so we can constantly refine it to improve engagement.
About You: We’re looking for someone to join our Communications and Marketing team who:
- Has a creative eye and the ability to create, design and produce cut through communications.
- A brilliant understanding of digital communications channels.
- An understanding of content design principles and a user-centred approach to communication, information, and design.
- Can work in a fast-paced environment with ability to plan and prioritise.
- Is proactive and highly productive.
- Has a growth mindset and the ability to drive positive change.
- Can enable great collaboration with colleagues and teams.
- Must possess a valid Full UK Driving Licence with access to a vehicle.
Why Thirteen Group? At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers. Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested? For more details, please refer to the attached documents. If you’d like to talk more about the role please contact Helen Mellor, Customer Communications and Marketing Manager on 07484 074257, or Chantelle Gilmore, Head of Communications and Marketing on 07825 119012 for an informal discussion.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community! As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
Digital Communications and Marketing Specialist in Middlesbrough employer: Thirteen Group
Thirteen Group is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary of £45,666 and generous annual leave starting at 28 days. Located in Hudson Quay, Middlesbrough, our vibrant work culture fosters collaboration and inclusivity, ensuring that every team member can thrive while making a meaningful impact in the community we serve. With tailored support services and a commitment to diversity, Thirteen Group is dedicated to creating a fulfilling workplace for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Communications and Marketing Specialist in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best digital communications work. Whether it's social media campaigns, content you've created, or analytics you've managed, having tangible examples will make you stand out.
✨Tip Number 3
Prepare for interviews by researching Thirteen Group and understanding their mission. Tailor your responses to show how your skills align with their goals, especially around customer-focused digital communications.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Thirteen Group.
We think you need these skills to ace Digital Communications and Marketing Specialist in Middlesbrough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Communications and Marketing Specialist role. Highlight your relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Show Off Your Creativity:Since this role requires a creative eye, don’t hesitate to showcase your previous work. Include links to digital content you've created or managed, whether it's social media campaigns, videos, or any other engaging materials.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Thirteen Group!
How to prepare for a job interview at Thirteen Group
✨Know Your Digital Channels
Before the interview, make sure you’re well-versed in the various digital communications channels relevant to Thirteen Group. Familiarise yourself with their website, social media presence, and any recent campaigns they've run. This will not only show your interest but also allow you to discuss how you can enhance their digital strategy.
✨Showcase Your Creative Skills
Prepare a portfolio that highlights your best work in digital content creation. Include examples of videos, graphics, or campaigns you've led. Be ready to discuss your creative process and how you ensure your content is engaging and accessible, aligning with the job's focus on user-centred design.
✨Understand Their Audience
Research Thirteen Group’s customer base and their communication needs. Be prepared to discuss how you would use data and user insights to tailor digital communications effectively. This shows that you’re proactive and understand the importance of audience engagement in digital marketing.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. Ask about their current digital strategies, challenges they face, or how they measure the success of their communications. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.
