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- Tasks: Support the Supply Chain team with admin tasks and customer service.
- Company: Thirteen Group is a leading housing association in the North East, managing over 34,000 properties.
- Benefits: Enjoy a salary of £25,887, 28-31 days annual leave, and a fantastic pension scheme.
- Why this job: Join a diverse team making a real impact in the community while enjoying hybrid work flexibility.
- Qualifications: Previous admin or customer service experience is essential; supply chain knowledge is a bonus.
- Other info: This role is fixed term until August 2025, with potential for permanence.
The predicted salary is between 21800 - 25800 £ per year.
Join us as a Facilities Management Administrator at Thirteen Group!
Role Overview:
Thirteen Group is on the lookout for a Facilities Management Administrator to join our Supply Chain team on a fixed term basis until August 2025. This is a hybrid role, so you’ll work from home and at least one day a week from our fantastic office at Hudson Quay in Middlesbrough, and one day a week from one of the Travis Perkins depots in the Tees Valley. We’ll need you to be flexible around business and team need, so you may need to come into the office more frequently when required.
Thirteen Benefits:
- Salary – £25,887 per annum
- Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave
Key Responsibilities:
- You’ll cover a variety of administration tasks and support our Supply Chain team to provide a great customer service.
- Manage our shared Supply Chain inbox and process all PPE requests.
- Raising and processing purchase orders and invoices on our finance system.
- Ensure all systems and logs are up to date and accurate at all times.
About You:
- A background in administration or customer service.
- Knowledge of supply chain is not necessary, but it would be a bonus.
- Comfortable with processing invoices on finance systems.
- Great IT skills and comfortable using Microsoft packages, including Excel.
- You’ll be dealing with customers and colleagues daily, so you’ll have fantastic communication skills.
Why Thirteen Group?
- We’re more than just a housing association – we’re a community builder.
- As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested? For more details, please refer to the attached documents.
If you’d like to talk more about the role, please contact Gary Fulton for an informal discussion.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time. This role has the potential to be made permanent.
For internal candidates: If you’d like to request this fixed term opportunity on a secondment basis, please seek your current manager's approval before applying.
In some circumstances, for example roles that are critical to the business where the market demand for candidates with that skillset is particularly high, we may shortlist, interview and potentially make an offer during the period that the advert is open.
Facilities Management Administrator (Supply Chain) employer: Thirteen Group
Contact Detail:
Thirteen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Management Administrator (Supply Chain)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Facilities Management Administrator. Understanding the key tasks, such as managing the Supply Chain inbox and processing PPE requests, will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Brush up on your IT skills, especially with Microsoft Excel. Since the role requires great IT proficiency, being able to showcase your ability to handle spreadsheets and data management can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since you'll be interacting with both customers and colleagues, having examples ready that highlight your communication skills and problem-solving abilities will be beneficial.
✨Tip Number 4
Reach out to Gary Fulton for an informal chat about the role. This not only shows your enthusiasm but also gives you insights into the team dynamics and expectations, which can be invaluable during the application process.
We think you need these skills to ace Facilities Management Administrator (Supply Chain)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Facilities Management Administrator position. Tailor your application to highlight relevant skills and experiences that align with these.
Highlight Relevant Experience: Emphasise any previous administration or customer service experience in your CV and cover letter. Even if you lack direct supply chain knowledge, showcase transferable skills such as communication and IT proficiency.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your background makes you a suitable candidate. Be sure to mention your flexibility and willingness to adapt to the hybrid working model.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Thirteen Group
✨Showcase Your Administration Skills
Since the role requires a background in administration, be prepared to discuss your previous experiences. Highlight specific tasks you've managed, such as processing invoices or handling customer queries, to demonstrate your capability.
✨Familiarise Yourself with Supply Chain Basics
While knowledge of supply chain isn't mandatory, having a basic understanding can set you apart. Research common terms and processes related to supply chain management to show your enthusiasm for the role.
✨Demonstrate Your IT Proficiency
The job requires great IT skills, especially with Microsoft packages like Excel. Be ready to discuss how you've used these tools in past roles, perhaps by sharing examples of reports you've created or data you've managed.
✨Prepare for Customer Interaction Scenarios
As you'll be dealing with customers and colleagues daily, think of examples where you've provided excellent customer service. Prepare to discuss how you handle difficult situations or resolve conflicts effectively.
