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- Tasks: Support ex-offenders in finding and maintaining stable accommodation.
- Company: Thirteen Group, a leading housing association in the North East.
- Benefits: Competitive salary, generous annual leave, pension contributions, and health support services.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Knowledge of the criminal justice system and experience in support roles.
- Other info: Join a diverse team dedicated to community building and personal growth.
The predicted salary is between 28000 - 38000 £ per year.
Thirteen Group is on the lookout for an Accommodation Support Worker for our Offender Services team in Durham. You'll aid the delivering of a service, ensuring ex-offenders secure and maintain suitable and settled accommodation in the North East. This role currently ends in February 2027, but has the potential to be made permanent.
The role requires a blend of work in the community and within custodial settings. This is a fast-paced role working within a dynamic team and requires you to be a self-starter who can meet tight deadlines.
Thirteen Benefits
- Salary - £33,723 per annum
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health save money on common health expenses and get access to health and wellbeing support services.
- T'dar our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
Key Responsibilities
- You'll manage your own caseload and give people clear advice, support and guidance to help them find and keep a home.
- You'll assess what each person needs, spot any risks early and connect them with the right specialist help.
- You'll work closely with the National Probation Service to plan for releases and secure good-quality accommodation that fits their needs.
- You'll run one-to-one sessions and group activities to build life skills and confidence.
- You'll keep accurate digital records and hit the performance targets we've agreed with the Ministry of Justice.
About You
- You know the criminal justice system and feel confident supporting people with complex lives.
- You're great at using everyday IT, including Microsoft apps, and can manage caseloads on digital systems.
- You communicate clearly, stay calm in tough moments and know how to de-escalate challenging behaviour.
- You understand local housing options, legislation and support services in the Northumbria area.
- You have experience delivering one-to-one and group sessions and can motivate others to make positive changes.
- You've got a full UK driving licence and access to a vehicle, and you're happy to travel across the region.
Why Thirteen Group?
- We're more than just a housing association we’re a community builder.
- As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team that's local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
If you'd like to talk more about the role, please contact Lisa Metcalfe for an informal discussion, between the hours of 9am 6pm Monday-Thursday.
Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community.
As part of our hiring process, if you're successful we'll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
This role has the potential to be made permanent.
Accommodation Support Worker in Durham employer: Thirteen Group
Contact Detail:
Thirteen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Support Worker in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the field of accommodation support or offender services. Attend local events or workshops, and don’t be shy about asking for informational interviews. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express why you’re excited about helping ex-offenders find stable housing. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching Thirteen Group and their values. Understand their approach to community building and how you can contribute. Tailor your answers to reflect their mission and demonstrate how your skills align with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Thirteen Group team. Keep an eye on deadlines and follow up if you haven’t heard back!
We think you need these skills to ace Accommodation Support Worker in Durham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Support Worker. We want to see how you can contribute to our mission of helping ex-offenders secure stable accommodation.
Showcase Your Communication Skills: Since this role involves working closely with individuals from diverse backgrounds, it’s crucial to demonstrate your communication abilities. Use clear and concise language in your application to reflect how you can effectively support and motivate others.
Highlight Relevant Experience: Don’t forget to mention any previous experience you have in the criminal justice system or in delivering support services. We’re looking for candidates who understand the challenges faced by ex-offenders and can provide the right guidance.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, you’ll ensure your application reaches us quickly and efficiently, allowing us to review your details without delay.
How to prepare for a job interview at Thirteen Group
✨Know Your Stuff
Make sure you understand the role of an Accommodation Support Worker and the specific challenges faced by ex-offenders. Familiarise yourself with local housing options and support services in the Northumbria area, as this will show your commitment and knowledge during the interview.
✨Showcase Your Skills
Prepare to discuss your experience with managing caseloads and delivering one-to-one or group sessions. Think of specific examples where you've motivated others or helped someone overcome a challenge, as this will demonstrate your ability to make a positive impact.
✨Stay Calm Under Pressure
Since the role involves working in fast-paced environments and dealing with challenging behaviours, be ready to share how you've handled tough situations in the past. Highlight your communication skills and any techniques you use to de-escalate conflicts.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, the support provided for staff, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.