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- Tasks: Lead anti-social behaviour initiatives and enhance community trust through collaboration.
- Company: Thirteen Group, a leading housing association focused on community building.
- Benefits: Competitive salary, generous leave, pension contributions, and health support services.
- Why this job: Make a real difference in communities while working flexibly from home.
- Qualifications: Experience in ASB services and strong relationship-building skills.
- Other info: Join a diverse team dedicated to improving lives and community wellbeing.
The predicted salary is between 40000 - 60000 £ per year.
Join us as an Anti-Social Behaviour Lead at Thirteen Group! Thirteen Group is on the lookout for an Anti-Social Behaviour Lead to join our Housing and Communities team as one of our new housing services leads. As an expert in ASB you’ll drive transformation to enhance ASB services and improve trust in local neighbourhoods.
This is a roam role, so you’ll work mainly from home and at least one day a week from our office at Hudson Quay in Middlesbrough. You may need to come into the office more frequently or be out in the community when required to meet business and team needs.
Thirteen Benefits
- Salary £47,847 per annum
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays
- Pension up to 17% contributions (flexible contribution rates of up to 7% employee and up to 10% employer)
- Simply Health to save on common health expenses and access health and wellbeing support services
- T’dar Discount and Reward platform for savings on everyday brands
- Opportunities to buy and sell annual leave
Key Responsibilities
- Act as the escalation point for serious or complex ASB service issues, using your knowledge to deliver outcomes for customers.
- Build and develop close working relationships with the police, local authorities, and partner agencies on multi-agency casework and prevention initiatives.
- Lead on developing our service using customer feedback and community insight.
- Monitor ASB performance data, spot risks, hotspots, and areas for improvement.
- Embed ASB expertise across housing teams by delivering training and coaching on ASB law, case management, and multi-agency approaches.
- Lead or support projects to strengthen ASB prevention, early intervention, and enforcement practices.
- Ensure that casework complies with legislation, regulation and best practice.
- Audit casework to ensure quality, compliance, and timeliness of investigations.
About You
- Great at building relationships with a track record of effectively working with police, local authorities, and community organisations.
- Experience of improving ASB services and outcomes through prevention and enforcement.
- Extensive knowledge of ASB law, enforcement tools, and case management processes.
- Experience of successful working with multi-agencies on complex ASB cases is a bonus.
- Comfortable training, mentoring, and advising colleagues on ASB best practice.
Why Thirteen Group?
We’re more than just a housing association—we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 properties. Join a team that’s local at heart but welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Be part of a company that offers tailored support services, going beyond just housing solutions.
Interested? For more details, please refer to the attached documents. If you’d like to talk more about the role, please contact Katina Lytra, Head of Housing Services, on 07974 407142 for an informal discussion. NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
Anti-Social Behaviour Lead employer: Thirteen Group
Contact Detail:
Thirteen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti-Social Behaviour Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and community sector, especially those who might know someone at Thirteen Group. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by brushing up on your ASB knowledge. Be ready to discuss real-life scenarios where you've tackled anti-social behaviour issues. Show us how you can make a difference!
✨Tip Number 3
Don’t just apply—engage! After submitting your application through our website, follow up with a quick email or call to express your enthusiasm. It shows initiative and keeps you on our radar.
✨Tip Number 4
Be yourself during the interview! We want to see your personality shine through. Share your passion for community building and how you can contribute to enhancing ASB services at Thirteen Group.
We think you need these skills to ace Anti-Social Behaviour Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with anti-social behaviour (ASB) and how it aligns with our needs at Thirteen Group. Use specific examples that showcase your skills in building relationships and improving ASB services.
Showcase Your Expertise: We want to see your knowledge of ASB law and case management processes shine through. Don’t just list your qualifications; explain how you’ve applied them in real-world situations to drive transformation and enhance services.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements are easy to spot. This will help us quickly understand your fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Thirteen Group!
How to prepare for a job interview at Thirteen Group
✨Know Your ASB Inside Out
Make sure you brush up on your knowledge of anti-social behaviour laws and enforcement tools. Be ready to discuss specific cases you've handled and how you improved outcomes. This will show that you're not just familiar with the theory but have practical experience too.
✨Build Relationships Before You Even Start
Since this role involves working closely with police, local authorities, and community organisations, think about how you can demonstrate your relationship-building skills. Share examples of how you've collaborated with these agencies in the past, and be prepared to discuss how you'd approach new partnerships.
✨Showcase Your Leadership Skills
As an Anti-Social Behaviour Lead, you'll need to lead projects and train others. Prepare to talk about your experience in mentoring or coaching colleagues. Highlight any successful initiatives you've led that improved ASB services or community trust.
✨Be Data Savvy
Understanding ASB performance data is crucial for this role. Familiarise yourself with how to spot trends and areas for improvement. During the interview, be ready to discuss how you've used data in the past to drive change and enhance service delivery.
