At a Glance
- Tasks: Support ex-offenders in finding and maintaining suitable accommodation while managing your own caseload.
- Company: Join Thirteen Group, a dynamic team making a real difference in the community.
- Benefits: Enjoy a competitive salary, generous annual leave, and health support services.
- Other info: Potential for permanent role with excellent career growth opportunities.
- Why this job: Make a positive impact on people's lives while developing your skills in a fast-paced environment.
- Qualifications: Experience in the criminal justice system and strong communication skills are essential.
The predicted salary is between 35005 - 35005 £ per year.
Thirteen Group is looking for an Accommodation Support Worker for our Offender Services team. Supporting our Ministry of Justice funded accommodation contract across Tees Valley, you’ll aid the delivery of a service, ensuring ex‑offenders secure and maintain suitable and settled accommodation in the North East. This role currently ends in February 2027, but has the potential to be made permanent. The role requires a blend of work in the community and within custodial settings. This is a fast‑paced role working within a dynamic team and requires you to be a self‑starter who can meet tight deadlines.
Key Responsibilities
- You’ll manage your own caseload and give people clear advice, support and guidance to help them find and keep a home.
- You’ll assess what each person needs, spot any risks early and connect them with the right specialist help.
- You’ll work closely with the National Probation Service to plan for releases and secure good‑quality accommodation that fits their needs.
- You’ll run one‑to‑one sessions and group activities to build life skills and confidence.
- You’ll keep accurate digital records and hit the performance targets we’ve agreed with the Ministry of Justice.
Benefits
- Salary – £35,005 per annum
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – your Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
About You
- You know the criminal justice system and feel confident supporting people with complex lives.
- You’re great at using everyday IT, including Microsoft apps, and can manage caseloads on digital systems.
- You communicate clearly, stay calm in tough moments and know how to de‑escalate challenging behaviour.
- You understand local housing options, legislation and support services in the Northumbria area.
- You have experience delivering one‑to‑one and group sessions and can motivate others to make positive changes.
- You’ve got a full UK driving licence and access to a vehicle, and you’re happy to travel across the region.
Accommodation Support Worker x2 employer: Thirteen Group
Thirteen Group is an exceptional employer, offering a supportive and dynamic work environment for Accommodation Support Workers in the Tees Valley. With a strong focus on employee wellbeing, benefits include generous annual leave, a robust pension scheme, and access to health support services, all while providing meaningful opportunities to make a positive impact in the community. The company fosters professional growth through training and development, ensuring that staff are well-equipped to support ex-offenders in securing stable accommodation and rebuilding their lives.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Support Worker x2
✨Tip Number 1
Network like a pro! Reach out to people in the field of accommodation support or offender services. Attend local events, join relevant online groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with managing caseloads and supporting individuals. Use real-life examples to demonstrate how you’ve made a difference.
✨Tip Number 3
Don’t forget to follow up! After any interview or networking event, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Accommodation Support Worker x2
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accommodation Support Worker role. Highlight your experience with the criminal justice system and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting ex-offenders and how your background makes you a great fit for this role. We love hearing personal stories that connect to our mission.
Showcase Your Skills:In your application, be sure to showcase your communication skills and ability to manage caseloads. Mention any experience you have with digital systems and how you've successfully supported individuals in the past. We’re looking for self-starters who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Thirteen Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the criminal justice system and local housing options. Familiarise yourself with the specific challenges ex-offenders face when securing accommodation, as this will show your understanding of the role and its impact.
✨Showcase Your Skills
Prepare to discuss your experience in delivering one-to-one and group sessions. Think of examples where you've motivated others or helped someone make a positive change. This will demonstrate your ability to connect with clients and support them effectively.
✨Be Ready for Scenarios
Expect situational questions that assess your problem-solving skills and ability to handle challenging behaviour. Practice how you would de-escalate a tense situation or manage a complex caseload, as these are key aspects of the job.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, performance targets, and the types of support services available. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
