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- Tasks: Support ex-offenders in securing and maintaining stable accommodation across Tees Valley.
- Company: Thirteen Group is a leading housing association dedicated to community building and inclusivity.
- Benefits: Enjoy 28 days annual leave, a birthday day off, and a pension contribution of up to 17%.
- Why this job: Make a real impact by helping individuals break the cycle of re-offending and build better lives.
- Qualifications: Experience with diverse customers; criminal justice background is a plus; full UK driving licence required.
- Other info: Join a passionate team focused on positive outcomes and community support.
The predicted salary is between 27793 - 38700 £ per year.
3 weeks ago Be among the first 25 applicants
Join us as an Accommodation Support Worker at Thirteen Group!
Role Overview
Thirteen Group is on the lookout for Accommodation Support Workers. You’ll work on our Ministry of Justice funded accommodation contract across the Tees Valley area.
The Accommodation Support Worker will provide support in both community and custody setting, to meet the needs of our customers.
The Resettle North East contract provides support for ex-offenders to source, secure and sustain accommodation. Having stable accommodation goes a long way to help people break the cycle of re-offending.
If you share our passion and drive for delivering excellent customer service, this could be the opportunity for you!
Thirteen Benefits
- Salary – £32,741 per annum (Pay award pending)
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health save money on common health expenses and get access to health and wellbeing support services.
- T’dar our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave
Key Responsibilities
- Support a caseload of ex-offenders in the Tees Valley area to secure and maintain suitable and settled accommodation. You’ll help people source, secure and sustain accommodation.
- Provide people with the skills and support they need to find and maintain a home, avoiding the instability that can lead to re-offending.
- You’ll enable service users to overcome any barriers which may prevent them from sustaining accommodation and enable them to build on their life skills.
- Provides personalised support in both custodial and community settings. You’ll work across HMP Holme House, HMP Kirklevington, as well as out in the community.
- Deliver high levels of performance to provide positive outcomes and meet contractual requirements.
About You
- Experience of working with a diverse range of customers to promote positive and sustained change. Previous experience of working within a criminal justice setting would be advantageous.
- Able to manage a caseload of varying complexities. You’ll be results-driven and strive for positive outcomes.
- Confident in delivering 1-1 sessions and group interventions.
- Resilient and can adapt to change. You’ll be passionate and driven to ensure positive outcomes against contract requirements.
- The successful candidate will be subject to an enhanced DBS check and HMPPS vetting.
- You will need a full UK driving licence and access to a vehicle during working hours.
Why Thirteen Group?
We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
For more details, please refer to the attached documents.
If you’d like to talk more about the role, please contact Lisa Metcalfe, Offender Services Team Leader on 07786 171703 for an informal discussion.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
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Accommodation Support Worker employer: Thirteen Group
Contact Detail:
Thirteen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by ex-offenders in securing accommodation. Understanding their unique needs will help you demonstrate your empathy and ability to provide tailored support during any interviews.
✨Tip Number 2
Network with professionals in the criminal justice and housing sectors. Attend local events or join online forums where you can connect with others who work in similar roles, as this can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with diverse customer groups and how you've successfully managed complex cases. Be ready to share specific examples that highlight your problem-solving skills and resilience in challenging situations.
✨Tip Number 4
Research Thirteen Group's values and mission. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and commitment to making a positive impact in the community.
We think you need these skills to ace Accommodation Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Accommodation Support Worker position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: Emphasise any previous experience you have working with diverse customers or in a criminal justice setting. Use specific examples to demonstrate your ability to manage a caseload and deliver positive outcomes.
Showcase Your Skills: Clearly outline your skills that are relevant to the role, such as delivering 1-1 sessions, group interventions, and your resilience in adapting to change. Make sure to connect these skills to the job's requirements.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for helping ex-offenders secure stable accommodation. Discuss why you want to work for Thirteen Group and how you can contribute to their mission of improving lives in the community.
How to prepare for a job interview at Thirteen Group
✨Show Your Passion for Support Work
Make sure to express your genuine passion for helping others, especially ex-offenders. Share any personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers at Thirteen Group.
✨Demonstrate Your Understanding of the Role
Familiarise yourself with the responsibilities of an Accommodation Support Worker. Be prepared to discuss how you would help clients secure and maintain accommodation, and how you can assist them in overcoming barriers to stability.
✨Highlight Relevant Experience
If you have experience working with diverse customers or within a criminal justice setting, make sure to highlight this during your interview. Provide specific examples of how you've successfully managed complex cases or supported individuals in similar situations.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask your interviewers about the role, team dynamics, and the impact of their work. This shows your interest in the position and helps you gauge if the company culture aligns with your values.