Commercial Lead - Tenant Referencing in London

We're on a mission to protect society from fraud and money laundering. We've already protected over 3 million people through life's big transactions. Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients from fraud and money laundering. Our co-founders were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud. Thirdfort helps businesses to facilitate these anti-fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app-based document checks, facial recognition and open banking. Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors.

The mission of the role: Our referencing product is growing fast in an underserved market. With high ambitions, we're building a small, high-ownership unit to take it further. As our Commercial Lead, you'll own the whole engine: from creating the GTM strategy to taking the product to market, and growing it, yourself. You’ll win new business, grow and keep the customer base, and run the commercial operations that delivers it. You’ll work hand-in-hand with the Product & Technology Lead to establish a market-leading product. This role won’t initially have reports; we’re intentionally keeping the unit lean to optimise for speed. It's a broad and varied role for somebody who is commercial and strategically minded, comfortable operating in a very entrepreneurial setup and getting hands-on. You’ll need to partner with teams across the business, but you’ll be responsible for the outcomes and making things happen. As a result, you get to own the number, have real autonomy, and there’s real upside.

For this role, we'd love this person to be able to join us in our London office a ~3 days per week - being together as a team is valuable for us, especially at this stage of growth.

You will have success in this role by:

• Developing and executing our tenant referencing go-to-market strategy.
• Taking the product to market yourself: the message, the channels, scrappily then systematically.
• Scaling commercial operations as the customer base grows.
• Owning new business and the existing book end-to-end.
• Driving unit economics and scalability: getting cost per reference down through automation and AI.
• Being the commercial voice in the product roadmap.

You may be right for this role if you:

• Have ~5-10 years of steep-trajectory experience at a high-growth scaleup, or are an ex-consultant who has since operated.
• Have owned a commercial number end-to-end, both winning new business and retaining and growing a customer base.
• Are a genuinely rounded operator; you’re comfortable selling, running an operation, and turning your hand to marketing.
• You’re analytical - you’re comfortable getting hands-on with data, running your own analysis, creating reports, and leveraging data to drive data-informed decisions.
• Are entrepreneurial and behave like an owner - you have built something before, you’re comfortable with unit economics, data, and picking up new things.

Nice to haves:

• Exposure to proptech, lettings, build to rent, or a related market.
• Experience in a regulated and/or fintech environment.
• Early-stage or 0-1 experience building a product, unit or motion from little.

Life at Thirdfort: Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams' wellbeing and recognise a one‑size‑fits‑all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best.

Our Benefits: We've created our benefits package to reflect Thirdfort's mission and values. Everything we do is designed to build on trust, and we extend this promise to our team by investing in their physical, mental, and financial security to support them through life's big moments. Ultimately, our benefits exist to empower our people, ensuring everyone feels deeply supported, trusted, and equipped to do their best work. When you join Thirdfort, you'll get immediate access to our employee benefits package that aims to support you across these areas:

• Compensation: £90,000-£110,000k base salary + bonus + equity.
• Annual leave allowance of 26 days, increasing to 30 with tenure and the option to buy additional days.
• Private healthcare with our provider, AXA.
• Enhanced parental leave.
• Work from home allowance.
• Enhanced sick leave.
• Regular company and team socials.
• Uncapped budget for personal development.
• Thirdly wellness budget.

We're committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We're purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter.

If you require any reasonable adjustments during the application or interview process, please let your dedicated Talent Partner know and we'll do our best to accommodate.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.