At a Glance
- Tasks: Join our Ops Analyst team to combat fraud and protect clients during major transactions.
- Company: Thirdfort is a fast-growing tech startup on a mission to prevent fraud.
- Benefits: Enjoy a competitive salary, flexible working, and a wellness budget.
- Other info: Be part of a collaborative culture with excellent career growth opportunities.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 27000 - 27000 £ per year.
We’re on a mission to protect society from fraud and money laundering. We’ve already protected over 3 million people through life’s big transactions. Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients from fraud and money laundering.
Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.
Thirdfort helps businesses to facilitate these anti-fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app-based document checks, facial recognition and open banking. Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors.
In February 2025, Thirdfort acquired the Homeppl brand. Homeppl are also a fast-growing tech disruptor, using unique technology to qualify tenants and guarantee their liabilities. Our long-term plan is to bring this tech into one CDD platform for our clients.
The Role:
This is a great opportunity for a capable and hungry individual who wants to gain experience in a leading tech startup. The Ops Analyst team are a core part of our offering, using industry-leading tech to spot fraud and protect our clients, who range from Estate Agents letting teams to the Built to Rent sector. You’ll be working alongside an established group of Ops Analysts - excellent communication skills are essential, as well as not being phased by picking up a large volume of work each day. The summer months are our peak period, when you will be working with the team to deliver ambitious targets and give an amazing experience to our clients.
This role demands excellent attention to detail, a professional manner and great written skills. We don't expect you to have a background in law or compliance, but any knowledge or understanding around Anti-Money Laundering and fraud/tenant referencing processes will set you in good stead. This team works closely with Customer Support and sits within our Customer Experience team - we want to make sure we provide reports of outstanding quality for our clients, whilst being able to work diligently and efficiently.
You will be jumping into a fast, dynamic and ambitious culture that prioritises collaboration, openness and continuous learning.
Skills & Responsibilities:
- Use industry-leading fraud detection tools to perform document analysis and identify fraud
- Analyse and review applications for our clients, ensuring that applicants meet risk criteria
- Provide advice and guidance to applicants to help accelerate the application process
- Produce reports to help us and our clients make the right decisions
- Work to deliver against ambitious targets - you’ll need to be highly organised and able to juggle enquiries
- You will have the ability to communicate effectively and persuasively; patience and empathy are essential.
- Able to clearly explain complex requirements in fluent written English
What we are looking for:
- Be happy to get your hands dirty as part of our busy Ops Analyst team - you’ll deal with high volumes of reports (especially through the summer months), and tackle them all with a calm and good-humoured approach.
- Committed to getting the right outcome for our clients
- Careful, with great attention to detail, and able to spot problems and resolve them quickly
- Someone who is tenacious and adaptable, maintains focus whilst working independently and remotely
- An interest in learning more about fraud detection
- You will be hungry to join an epically exciting startup. You’ll get excited about the prospect of rolling your sleeves up and getting stuck in because you recognise the huge opportunity to gain great experience
- 1-2 years similar experience is helpful, especially in the startup or tech or legal space. However, we’re open-minded and interested in grads or people coming from jobs in other areas who can demonstrate the above skills.
Life at Thirdfort:
We’ve created our benefits package to reflect Thirdfort’s mission and values. Everything we do is designed to build on trust, and we extend this promise to our team by investing in their physical, mental, and financial security to support them through life’s big moments. Ultimately, our benefits exist to empower our people, ensuring everyone feels deeply supported, trusted, and equipped to do their best work.
When you join Thirdfort, you’ll get immediate access to our flexible employee benefits package that aims to support you across these areas:
- Compensation - £27k base salary
- Working hours are between 8.30am - 6pm, Mon-Fri, 40 hours per week
- Flexible working - This role is based on a hybrid model, with a minimum of 2 days per week in our Manchester office and the flexibility to work from home on the remaining days.
- We run socials for the support team every third so you get plenty of time to socialise with your colleagues.
- Annual leave allowance of 26 days, increasing to 30 with tenure and the option to buy additional days
- Work from home allowance
- Enhanced sick leave
- Private healthcare with our provider, AXA
- Uncapped budget for personal development
- Share options for all UK employees
- Wellness budget
We’re committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We’re purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter.
If you require any reasonable adjustments during the application or interview process, please let your dedicated Talent Partner know and we’ll do our best to accommodate.
Thirdfort/Homeppl Operations Analyst in Manchester employer: Thirdfort Limited
At Thirdfort, we pride ourselves on being an exceptional employer that champions a dynamic and collaborative work culture. Our commitment to employee growth is reflected in our uncapped personal development budget and flexible working arrangements, allowing you to thrive both professionally and personally. With a focus on inclusivity and well-being, we offer a comprehensive benefits package designed to support you through life's big moments, making Thirdfort a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Thirdfort/Homeppl Operations Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Thirdfort. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for your interview by understanding Thirdfort’s mission and values. Show us you’re passionate about fighting fraud and protecting clients. Tailor your answers to reflect how you can contribute to our goals.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent written and verbal communication, consider doing mock interviews or writing practice reports. We want to see how you can clearly explain complex ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Thirdfort.
We think you need these skills to ace Thirdfort/Homeppl Operations Analyst in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Analyst role. Highlight any relevant experience or skills that align with our mission to combat fraud and money laundering. We want to see how you can contribute to our team!
Show Off Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through. We love a bit of character!
Highlight Attention to Detail:In your application, give examples of how you've demonstrated great attention to detail in previous roles. This is super important for analysing documents and spotting potential fraud, so make it stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Thirdfort!
How to prepare for a job interview at Thirdfort Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of anti-money laundering and fraud detection. Familiarise yourself with Thirdfort's mission and how their technology works. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts, so try to simplify them as if you're talking to someone unfamiliar with the topic. This will demonstrate your ability to communicate effectively.
✨Be Ready for a Fast-Paced Environment
The Ops Analyst team deals with high volumes of work, especially during peak periods. Prepare examples from your past experiences where you've successfully managed multiple tasks or tight deadlines. This will highlight your organisational skills and adaptability.
✨Emphasise Teamwork and Collaboration
Thirdfort values collaboration, so be ready to discuss how you've worked effectively in teams before. Share specific instances where you contributed to a group goal or helped a colleague, showcasing your ability to work well with others in a dynamic environment.
