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- Tasks: Enhance user experience by providing top-notch customer support and managing inquiries.
- Company: Dynamic fintech company in Manchester focused on growth and impact.
- Benefits: Competitive salary, flexible working conditions, and career advancement opportunities.
- Why this job: Join a collaborative team and make a real difference in customer satisfaction.
- Qualifications: Organised, excellent communication skills, and ideally 1-2 years in customer support.
- Other info: Perfect for those eager to grow in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
A fintech company in Manchester is seeking a Customer Support Executive to enhance user experience by providing exemplary service. The role requires a candidate who is organized, can manage high volumes of inquiries, and has excellent communication skills. While 1-2 years of experience in customer support is beneficial, individuals eager to advance their career in a collaborative environment will thrive. The company offers competitive salary and flexible working conditions.
Hybrid Customer Support Exec — Growth & Impact (Manchester) employer: Thirdfort Limited
Contact Detail:
Thirdfort Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support Exec — Growth & Impact (Manchester)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you'd handle high volumes of inquiries and showcase your communication skills. We want to see how you shine under pressure!
✨Tip Number 3
Show your enthusiasm for the fintech industry! Research the company and its products, and be ready to discuss how you can enhance user experience. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Customer Support Exec — Growth & Impact (Manchester)
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about enhancing user experience, make sure your written application reflects your excellent communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Highlight Your Organisational Skills: We love candidates who can juggle high volumes of inquiries! In your application, share examples of how you've managed multiple tasks or handled busy periods in previous roles. This will show us you're ready for the fast-paced environment.
Express Your Eagerness to Learn: Even if you don't have 1-2 years of experience, let us know why you're excited about this role and how you plan to grow with us. A positive attitude and a willingness to learn can go a long way in our collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Thirdfort Limited
✨Know the Company Inside Out
Before your interview, take some time to research the fintech company. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Support Executive, communication is key. Prepare examples of how you've successfully handled customer inquiries in the past. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to manage high volumes of inquiries.
✨Highlight Your Organisational Skills
Being organised is crucial for this role. Think of specific instances where you've managed multiple tasks or inquiries simultaneously. Share these experiences during the interview to illustrate your ability to stay on top of things in a fast-paced environment.
✨Express Your Eagerness to Grow
The company values individuals who are eager to advance their careers. Be sure to communicate your enthusiasm for personal and professional development. Discuss any relevant training or skills you wish to acquire that align with the company's goals.
