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- Tasks: Engage with members, provide fitness advice, and create a welcoming atmosphere.
- Company: Third Space is a luxury health club chain in London, focused on outstanding member experiences.
- Benefits: Enjoy a dynamic work environment, career development through our Academy, and flexible hours.
- Why this job: Join a passionate team that inspires others and fosters personal growth in fitness.
- Qualifications: Must have Level 3 Personal Trainer qualification or a degree in Sport & Exercise.
- Other info: Opportunity to advance to Personal Trainer within 6-12 months with support from our Education Team.
The predicted salary is between 24000 - 36000 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We have an exciting opportunity for a talented and passionate Trainer who is knowledgeable and professional in health and fitness and able to represent Third Space by offering advice and support to our members. This role is not for the shy or fainthearted as you will be expected to confidently offer professional advice to club members and, in doing so, build up strong rapports.
As a Trainer, you must possess excellent interaction and communication skills, be able to manage difficult conversations and take care of any negative feedback by proactively addressing this with the customer to ensure a satisfactory outcome is reached.
The ideal candidate will be motivated and committed to working in a fast-paced, dynamic environment and able to work from as early as 05:00, as late as 22:45and weekends.
Please note that this is a Trainer role only and does not include any aspect of Personal Training; however, you will be enrolled onto our Academy career path, where over the course of 6-12 months, you will be supported by our Education Team to develop your PT skills. You will be assessed by a number of differing criteria, practical skills, training inductions and interactions you achieve and, if successful, you can move up the ranks to then becoming a Personal Trainer.
You will have/be:
- Strong communication skills and have a natural flair for going above and beyond the expectations of our members
- Serve as a customer service liaison between members and management
- Self-driven with a positive attitude and a clear focus on providing a first-class member experience
- Responsible for uploading gym floor experience in line with our brand standards
- First Aid knowledge
Essential Qualifications:
- Level 3 Personal Trainer qualification / or a degree in Sport & Exercise (or a nationally accredited equivalent)
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Trainer employer: Third Space
Contact Detail:
Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer
✨Tip Number 1
Familiarise yourself with Third Space's philosophy and values. Understanding their commitment to creating a unique member experience will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare to demonstrate your communication skills in real-time scenarios. Consider role-playing difficult conversations or customer interactions with a friend to build your confidence and ensure you can handle feedback effectively.
✨Tip Number 3
Research common fitness trends and member concerns. Being knowledgeable about current health and fitness topics will allow you to engage members more effectively and position yourself as a trusted advisor during your interactions.
✨Tip Number 4
Showcase your passion for fitness and personal development. Discuss any relevant experiences or initiatives you've taken to improve your skills, as this will demonstrate your commitment to growth and your enthusiasm for the Trainer role.
We think you need these skills to ace Trainer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Trainer role at Third Space. Familiarise yourself with their philosophy and values to ensure your application reflects a genuine interest in their approach to fitness and member experience.
Tailor Your CV: Highlight relevant experience in health and fitness, particularly any roles that involved customer service or communication skills. Emphasise your Level 3 Personal Trainer qualification or degree in Sport & Exercise, as well as any additional certifications that may set you apart.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for fitness and your ability to connect with members. Share specific examples of how you've gone above and beyond in previous roles, and explain why you're excited about the opportunity to work at Third Space.
Prepare for Potential Questions: Think about how you would handle difficult conversations or negative feedback, as these are key aspects of the role. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to maintain a positive member experience.
How to prepare for a job interview at Third Space
✨Show Your Passion for Fitness
Make sure to convey your enthusiasm for health and fitness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns with Third Space's philosophy of inspiring members.
✨Demonstrate Strong Communication Skills
Since the role requires excellent interaction with members, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed difficult conversations or provided exceptional customer service in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations. Think of scenarios where you had to address negative feedback or resolve conflicts, and be ready to discuss how you approached these situations effectively.
✨Understand the Brand and Culture
Familiarise yourself with Third Space's values and culture. Research their approach to member experience and be prepared to discuss how you can contribute to creating an outstanding environment for members, showcasing your alignment with their mission.
