Sales Manager - London

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We are a team of motivators, inventors, and coaches; always striving to grow and evolve. It is not just a job, it is a lifestyle. We inspire our members to fulfil their lives and they rely on us...and we wouldn’t have it any other way. This is our space.

With the opening of 4 brand-new clubs in different locations across London in the next 12 months, alongside the refurbishment of our existing clubs, now is the time to join Third Space and be a part of a company that genuinely strives to be the Best in Class.

Reporting to the club General Manager and Sales Director, the Sales Manager will be responsible for achieving sales targets for the individual club, through innovation and proactivity.

Key responsibilities for this role will include but not be limited to:

• Effectively manage team performance, setting targets, giving feedback, developing and supporting team members to ensure the Third Space values, operating procedures and ways of working are embedded and that the KPIs are met (membership target numbers achieved).
• Continually providing sales training for the team and other department team members where applicable on sales techniques, to maximise productivity of all club team members who are in a position to sell.
• Respond to member feedback as appropriate, report feedback to relevant departments and GM, where necessary, ensuring a satisfactory outcome in a timely manner.
• Attend meetings and contribute to club and company strategy, sharing best practice and contributing ideas to further enhance the member experience and attract new members.
• Work with the Sales Director and Marketing team to formulate the annual marketing plan and ensure it is implemented correctly, within budget and in a timely manner.

In order to be successful in this role, you will need to have:

• An excellent track record in a sales environment
• In-depth knowledge of CRM systems
• Experience of resource allocation and managing shift rota
• You will also need to be happy to work flexibly (unsociable hours and weekends).

Our employees' well-being is central to our success, and by joining us at Third Space, you will receive our employee benefits including Group Membership to all of our clubs, plus a complimentary membership for a friend or family member, as well as discounted rates across our Spa, Medical, Nutrition and Hospitality brands. We will also ensure we provide you with all the training, development and support you need to be successful in your role, with opportunities to join our training academies across all areas of the business.