At a Glance
- Tasks: Deliver 5-star customer service and manage reception operations in a luxury spa.
- Company: A prestigious health club in Greater London with a focus on guest experience.
- Benefits: Competitive salary, dynamic team environment, and opportunities for career growth.
- Why this job: Be the face of luxury and create unforgettable experiences for clients.
- Qualifications: Strong communication skills and previous experience in customer service.
- Other info: Full-time role with a 40-hour workweek, including weekends.
The predicted salary is between 28800 - 43200 £ per year.
A luxury health club in Greater London seeks an enthusiastic Spa Receptionist to provide exceptional service and manage reception operations. The ideal candidate will have strong communication skills and experience in delivering 5-star customer service.
Responsibilities include:
- Coordinating bookings
- Managing guest flow
- Maintaining a professional atmosphere
This full-time position involves a 40-hour workweek, including weekends. Join a dynamic team and help create a welcoming environment for clients.
Luxury Spa Receptionist — Guest Experience Champion employer: Third Space
Contact Detail:
Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Spa Receptionist — Guest Experience Champion
✨Tip Number 1
Network like a pro! Reach out to people in the luxury spa industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Spa Receptionist, consider role-playing common scenarios with friends or family. This will help you feel more confident when interacting with guests.
✨Tip Number 3
Show off your customer service experience! When you get the chance to chat with hiring managers, share specific examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a true Guest Experience Champion.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your applications and follow up if needed!
We think you need these skills to ace Luxury Spa Receptionist — Guest Experience Champion
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for providing exceptional service shine through. We want to see that you’re excited about the role and ready to create a welcoming atmosphere for our clients.
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or reception roles, especially in luxury settings. We love seeing how your background aligns with our goal of delivering 5-star service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our dynamic team.
How to prepare for a job interview at Third Space
✨Know the Spa Inside Out
Before your interview, make sure to research the luxury health club thoroughly. Familiarise yourself with their services, ethos, and any unique offerings they have. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Communication Skills
As a Spa Receptionist, strong communication is key. Prepare examples from your past experiences where you’ve successfully handled customer inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Customer Service Expertise
Be ready to discuss what 5-star customer service means to you. Think of specific instances where you went above and beyond for a guest. This will highlight your commitment to creating a welcoming environment and your ability to manage guest flow effectively.
✨Dress the Part
Since this is a luxury setting, your appearance matters. Dress professionally and in line with the spa's aesthetic. This shows that you understand the importance of maintaining a professional atmosphere and are serious about the role.