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- Tasks: Lead the Front of House team and ensure top-notch member experiences.
- Company: Luxury health club chain in Greater London with a focus on excellence.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Be part of a dynamic team dedicated to exceptional member satisfaction.
- Qualifications: Strong communication skills and experience in team management.
- Other info: Join a growing company that values member interactions and service quality.
The predicted salary is between 36000 - 60000 £ per year.
A luxury health club chain in Greater London seeks a Reception Manager for its Battersea club. The ideal candidate will oversee the Front of House team, driving member interactions and ensuring exceptional customer service.
Key responsibilities include:
- Recruitment and training
- Handling member complaints
- Maintaining high service standards
Strong communication and team management skills are essential. Join a growing company committed to member satisfaction and excellence.
Luxury Front of House Manager – Member Experience employer: Third Space
Contact Detail:
Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front of House Manager – Member Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to show that you’re not just a fit for the role, but also for the team. Tailor your answers to reflect how you align with their commitment to member satisfaction.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We can’t stress enough how important it is to be confident and articulate when discussing your experience in managing teams and handling customer service.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Luxury Front of House Manager – Member Experience
Some tips for your application 🫡
Show Your Passion for Member Experience: When writing your application, let us see your enthusiasm for creating exceptional member experiences. Share specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
Highlight Your Team Management Skills: We want to know about your experience in leading teams! Make sure to include details about how you've successfully recruited, trained, and motivated your team members to deliver top-notch service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our luxury health club chain.
How to prepare for a job interview at Third Space
✨Know the Company Inside Out
Before your interview, make sure you research the luxury health club chain thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception Manager, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled member complaints or went above and beyond for customers. This will demonstrate your ability to maintain high service standards and drive member interactions.
✨Highlight Your Team Management Experience
Since you'll be overseeing the Front of House team, be ready to discuss your leadership style and how you've previously recruited and trained staff. Share specific instances where your management skills led to improved team performance or member satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to their commitment to member satisfaction and excellence.
