Luxury Club Member Concierge Lead
Luxury Club Member Concierge Lead

Luxury Club Member Concierge Lead

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Front of House team and ensure exceptional member experiences.
  • Company: Luxury health club in Greater London focused on outstanding service.
  • Benefits: Complimentary health club memberships and discounts on services.
  • Why this job: Join a passionate team dedicated to health and fitness excellence.
  • Qualifications: Experience in luxury service and strong communication skills.
  • Other info: Opportunity to develop and inspire a dynamic team.

The predicted salary is between 36000 - 60000 £ per year.

A luxury health club in Greater London is seeking a Member Concierge Manager to lead the Front of House team. This role involves recruiting and developing team members, ensuring outstanding member interactions, and addressing member needs effectively.

The ideal candidate has experience in a luxury service environment and strong communication skills.

Benefits include complimentary health club memberships and discounts across various services. Join a team dedicated to providing exceptional health and fitness experiences.

Luxury Club Member Concierge Lead employer: Third Space

As a leading luxury health club in Greater London, we pride ourselves on fostering a vibrant work culture that prioritises employee development and exceptional service. Our team enjoys unique benefits such as complimentary health club memberships and exclusive discounts, all while working in an environment dedicated to delivering outstanding member experiences. Join us to grow your career in a supportive atmosphere where your contributions truly matter.
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Contact Detail:

Third Space Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Club Member Concierge Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the luxury service industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Showcase your personality! When you get that interview, let your passion for exceptional member experiences shine through. Share stories that highlight your communication skills and how you've gone above and beyond in previous roles.

✨Tip Number 3

Research the club! Familiarise yourself with their services and values before your interview. This will not only impress them but also help you tailor your responses to show you're the perfect fit for their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and ready to take on the challenge of leading the Front of House team.

We think you need these skills to ace Luxury Club Member Concierge Lead

Team Leadership
Recruitment
Member Interaction
Customer Service
Communication Skills
Luxury Service Experience
Problem-Solving Skills
Attention to Detail
Training and Development
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion for Luxury Service: When writing your application, let your enthusiasm for luxury service shine through. We want to see how your experience aligns with our commitment to outstanding member interactions and exceptional health and fitness experiences.

Highlight Your Leadership Skills: As a potential Member Concierge Manager, it's crucial to showcase your leadership abilities. Share examples of how you've successfully recruited and developed team members in previous roles, as this will resonate with us.

Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the role. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for in a Member Concierge Manager.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our luxury health club.

How to prepare for a job interview at Third Space

✨Know the Luxury Service Standards

Familiarise yourself with the expectations of a luxury service environment. Research the specific health club and understand their values, member interactions, and what sets them apart from competitors. This will help you demonstrate your alignment with their standards during the interview.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about situations where you’ve recruited, developed, or motivated team members. Be ready to discuss your approach to fostering a positive team culture and ensuring outstanding member experiences.

✨Practice Your Communication Techniques

Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face as a concierge, such as handling member complaints or providing personalised recommendations, to showcase your skills.

✨Highlight Your Passion for Health and Fitness

Express your enthusiasm for health and fitness during the interview. Share any personal experiences or interests that relate to the industry. This will not only show your commitment but also help you connect with the interviewers who are dedicated to providing exceptional health and fitness experiences.

Luxury Club Member Concierge Lead
Third Space

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