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- Tasks: Lead the Front of House team and ensure top-notch member experiences.
- Company: Luxury health club chain focused on member satisfaction.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Be part of a dynamic team that values excellence in customer service.
- Qualifications: Strong communication skills and experience in team management.
- Other info: Join a growing company dedicated to luxury and member care.
The predicted salary is between 36000 - 60000 £ per year.
A luxury health club chain in Greater London seeks a Reception Manager for its Battersea club. The ideal candidate will oversee the Front of House team, driving member interactions and ensuring exceptional customer service.
Key responsibilities include:
- Recruitment and training
- Handling member complaints
- Maintaining high service standards
Strong communication and team management skills are essential. Join a growing company committed to member satisfaction and excellence.
Luxury Front of House Manager – Member Experience in London employer: Third Space
Contact Detail:
Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front of House Manager – Member Experience in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for member experience shine through. We want to see how you can bring exceptional customer service to life in our Battersea club.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle member complaints or train your team. We love candidates who can think on their feet and demonstrate strong communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our growing company and drive member satisfaction.
We think you need these skills to ace Luxury Front of House Manager – Member Experience in London
Some tips for your application 🫡
Show Your Passion for Member Experience: When writing your application, let us know why you're excited about enhancing member interactions. Share any relevant experiences that highlight your commitment to exceptional customer service.
Highlight Your Team Management Skills: We want to see how you’ve successfully led teams in the past. Include specific examples of how you've recruited, trained, and motivated staff to deliver top-notch service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. It’s the best way for us to review your details and get back to you quickly!
How to prepare for a job interview at Third Space
✨Know the Company Inside Out
Before your interview, make sure you research the luxury health club chain thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception Manager, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled member complaints or improved member interactions. Highlighting these situations will demonstrate your capability to maintain high service standards.
✨Emphasise Team Management Experience
Since you'll be overseeing the Front of House team, be ready to discuss your leadership style and how you've previously recruited and trained staff. Share specific strategies you've used to motivate your team and ensure they deliver excellent service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to their commitment to member satisfaction and excellence.
