At a Glance
- Tasks: Lead facilities operations across luxury health clubs and ensure top-notch standards.
- Company: Third Space, a luxury health club chain in London with ambitious growth plans.
- Benefits: Competitive salary and the chance to shape high-end environments.
- Other info: Opportunity for career growth in a fast-expanding company.
- Why this job: Join a dynamic team and make a real impact on luxury fitness experiences.
- Qualifications: Extensive senior FM experience and strong leadership skills required.
The predicted salary is between 60000 - 80000 € per year.
The Company
Third Space is a collection of luxury health clubs in London, individual in style and bound by a common philosophy: to be the best health club in the world in the eyes of our members. Our environments are meticulously designed, and our facilities are maintained to the highest possible standards. In December 2025, we opened club number 14 at The Whiteley, and our plan for the next five years is to more than double our estate.
The Role
The Head of Facilities is responsible for ensuring exceptionally high standards are maintained across all the clubs and ancillary properties, whilst also ensuring ongoing compliance with best practice health and safety procedures. Success in the role requires technical expertise in all Facilities and M&E services (including Pools/Spas), as well as excellent budgetary control, project planning and stakeholder management. Reporting to the Property Director and responsible for a team of 24 (5 direct, and 19 indirect reports), the Head of Facilities is a critical role within our senior leadership team, taking full accountability of the facilities strategy, ensuring operational excellence, compliance, and continuous improvement across the estate. This is a highly visible role with direct exposure to the Executive Team and responsibility for significant operational and capital budgets.
Key Responsibilities
- Lead and manage all facilities operations across multiple luxury sites
- Oversee contractor procurement, performance, and service delivery
- Ensure full compliance with statutory and Health & Safety regulations
- Develop and manage facilities budgets, identifying cost efficiencies
- Drive continuous improvement in service quality and operational processes
- Lead facilities-related projects from concept through to completion
- Implement and optimise FM systems across the business
- Manage energy consumption and sustainability initiatives
- Prepare and present reports, business cases, and investment proposals at executive level
- Collate cross-functionally to ensure a seamless, joined-up approach
About You
You are a strategic, technically strong facilities leader with a passion for excellence in high-end environments.
Essential experience
- Extensive experience in a senior FM role within a luxury, customer-facing environment
- Proven leadership of engineering teams and external suppliers
- Strong experience in project management within live operational environments
- Expertise in budget management, procurement, and contract administration
- In-depth knowledge of Health & Safety legislation and compliance
- Experience managing energy performance and driving efficiencies
Key skills & attributes
- Strong technical problem-solving and decision-making ability
- Excellent communication and stakeholder management skills
- Commercially astute with a focus on quality and efficiency
- Highly organised with strong leadership capability
- Confident presenter with the ability to influence at senior level
- Professional membership (RICS, CIOB, or BIFM) preferred
Compensation: Competitive salary
Head of Facilities employer: Third Space
Third Space is an exceptional employer, offering a dynamic work environment within luxury health clubs in London, where excellence and innovation are at the forefront of our mission. With a strong focus on employee growth, we provide extensive training and development opportunities, fostering a culture of collaboration and high standards. Our commitment to maintaining the best facilities in the industry ensures that you will be part of a team that values quality, sustainability, and operational excellence, all while enjoying the vibrant atmosphere of one of the world's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Facilities
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in luxury environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers, be ready to discuss your past projects and how you've driven improvements in service quality and operational processes. This is your time to shine!
✨Tip Number 3
Stay updated on industry trends! Follow relevant news and developments in facilities management, especially around health and safety regulations. This knowledge will help you stand out in interviews and discussions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows your enthusiasm for joining our team!
We think you need these skills to ace Head of Facilities
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Head of Facilities role. Highlight your leadership in facilities management, budget control, and project management to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about maintaining high standards in luxury environments and how your experience can contribute to our mission at Third Space.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Whether it’s improving service quality or managing significant budgets, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Third Space
✨Know Your Facilities Inside Out
Before the interview, make sure you thoroughly research Third Space and its facilities. Understand their unique selling points, recent developments, and any challenges they might be facing. This will help you demonstrate your genuine interest and show that you're already thinking about how to contribute to their success.
✨Showcase Your Leadership Skills
As a Head of Facilities, you'll be leading a team and managing multiple sites. Prepare examples from your past experiences where you've successfully led teams, managed projects, or improved operational processes. Be ready to discuss how you can inspire and motivate your team to maintain high standards across all locations.
✨Be Prepared for Technical Questions
Expect questions that dive deep into your technical expertise in facilities management, especially regarding M&E services and health and safety compliance. Brush up on relevant legislation and best practices, and be ready to discuss how you've implemented these in previous roles to ensure operational excellence.
✨Demonstrate Your Financial Acumen
Since budget management is a key responsibility, prepare to discuss your experience with financial oversight. Bring examples of how you've identified cost efficiencies or managed budgets effectively in the past. This will show that you have the commercial awareness needed for this role.
