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- Tasks: Be the first point of contact for our luxury health club members and deliver exceptional service.
- Company: Join Third Space, a luxury health club brand in London with a vibrant community.
- Benefits: Enjoy a competitive salary, complimentary gym membership, and career development opportunities.
- Why this job: Shape an extraordinary member experience in a dynamic and supportive environment.
- Qualifications: Passion for customer service, great communication skills, and a team player attitude.
- Other info: Work in a stylish setting with early management experience and flexible shifts.
The predicted salary is between 24600 - 34600 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We're a team of motivators, inventors, and coaches; always striving to grow and evolve. It's not just a job, it's a lifestyle. We inspire our members to fulfil their lives and they rely on us; we wouldn't have it any other way. This is our space.
Just off the iconic King's Road, Third Space Chelsea brings high-spec luxury training to the heart of SW3. Designed over five floors, this is training and wellness, elevated. As we prepare to open, we're looking for a team of Member Concierge to join and shape something truly special. You'll be part of a dynamic, driven community, united by a commitment to excellence and a passion for delivering an exceptional member experience.
This role will play an integral part in ensuring the highest level of member satisfaction and exceptional customer service. This is a unique opportunity to become the best in what you do, which will bring new opportunities to develop and progress within the company.
What You Will Get:- Complimentary membership of a luxury gym for you and one other person worth over £**** each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:*****:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Club Receptionist in England employer: Third Space
Contact Detail:
Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Receptionist in England
✨Tip Number 1
Get to know the company culture! Before your interview, check out Third Space's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Club Receptionist, you'll be the first point of contact for members. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury environment like Third Space. Choose an outfit that reflects professionalism while still being comfortable and true to your style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team at Third Space.
We think you need these skills to ace Club Receptionist in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your CV: Make sure your CV is tailored to the role of Club Receptionist. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your ability to stay calm under pressure – it’s key for this position!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’d be a great fit for Third Space. Share specific examples of how you've provided outstanding service in the past and how you can contribute to our community. Keep it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Third Space
✨Know the Club Inside Out
Before your interview, take some time to research Third Space and its unique offerings. Familiarise yourself with their philosophy and what sets them apart in the luxury health club market. This will show your genuine interest and help you connect your skills to their values.
✨Showcase Your Customer Service Skills
As a Club Receptionist, you'll be the first point of contact for members. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you handled challenging situations calmly and effectively, as this is crucial for the role.
✨Demonstrate Team Spirit
Third Space values teamwork and collaboration. Be ready to discuss how you work well in a team environment. Share stories that illustrate your ability to motivate others and contribute positively to a group dynamic, as this will resonate with their community-focused ethos.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in the role. This not only shows your enthusiasm but also helps you gauge if Third Space is the right fit for you.
