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- Tasks: Be the first point of contact for our luxury health club members and ensure exceptional service.
- Company: Join Third Space, a luxury health club brand in London, dedicated to outstanding member experiences.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary of £30,784.
- Why this job: Shape a unique member experience in a dynamic, driven community focused on excellence.
- Qualifications: Bring passion, enthusiasm, and excellent customer service skills; calm under pressure.
- Other info: Opportunities for early management experience and career progression in a luxury environment.
The predicted salary is between 25700 - 30800 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
Just off the iconic King’s Road, Third Space Chelsea (opening early 2026) brings high-spec luxury training to the heart of SW3. Designed over five floors, this is training and wellness, elevated. As we prepare to open, we’re looking for a team of Member Concierge to join and shape something truly special. You’ll be part of a dynamic, driven community, united by a commitment to excellence and a passion for delivering an exceptional member experience. This role will play an integral part in ensuring the highest level of member satisfaction and exceptional customer service.
This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get…- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
- Passion, Enthusiasm, and five‑star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self‑motivated; enthusiastic team player
Club Receptionist - Chelsea employer: Third Space
Contact Detail:
Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Receptionist - Chelsea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Third Space's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for members, think of scenarios where you might need to handle demanding situations. Role-play with a friend or family member to build your confidence and showcase your calmness under pressure.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend local events related to fitness and wellness. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Third Space team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Club Receptionist - Chelsea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your CV: Make sure your CV is tailored to the role of Club Receptionist. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your ability to stay calm under pressure – it’s key for this position!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our community!
How to prepare for a job interview at Third Space
✨Know the Company Inside Out
Before your interview, take some time to research Third Space and its unique approach to fitness. Understand their philosophy and what sets them apart from other health clubs. This will not only impress your interviewers but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
As a Club Receptionist, you'll be the first point of contact for members. Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to meet someone's needs, especially under pressure.
✨Demonstrate Your Passion for Fitness
Third Space is all about inspiring members to fulfil their lives through fitness. Share your personal fitness journey or any experiences that highlight your enthusiasm for health and wellness. This will show that you're not just looking for a job, but that you genuinely care about the lifestyle they promote.
✨Prepare for Shift Flexibility Questions
Since the role requires working early and late shifts, be ready to discuss your availability and how you can manage your schedule. Highlight your adaptability and willingness to work in a dynamic environment, as this is crucial for the role.
