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- Tasks: Be the friendly face of our luxury health club and provide top-notch service to members.
- Company: Join Third Space, a vibrant community of fitness enthusiasts in London.
- Benefits: Enjoy a complimentary gym membership worth over £6000 and a competitive salary.
- Why this job: Kickstart your career in a dynamic environment while inspiring others to achieve their fitness goals.
- Qualifications: Bring your passion for customer service and great communication skills.
- Other info: Opportunities for growth and early management experience in a luxury setting.
The predicted salary is between 22800 - 28810 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are looking for a full-time permanent Member Concierge to join us at our club located in the iconic Clapham Junction. Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get…
- Complimentary membership of a luxury gym for you and one other person worth over £6000 each year
- Work in a great team in a luxury environment
- Annual Salary of £28,810 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
What We Need…
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-22:30)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Club Receptionist employer: Third Space
Contact Detail:
Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Receptionist
✨Tip Number 1
Get to know the club! Before your interview, pop by Third Space and soak up the atmosphere. Familiarise yourself with the space and the vibe. This will help you show genuine enthusiasm and passion during your chat with the team.
✨Tip Number 2
Practice your people skills! As a Club Receptionist, you'll be the first face members see. Role-play common scenarios with friends or family to boost your confidence in handling different situations and showcasing your five-star customer service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury environment like Third Space. Choose an outfit that reflects professionalism while still being comfortable. You want to feel good and look the part!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t forget to highlight your enthusiasm for fitness and customer service in your application!
We think you need these skills to ace Club Receptionist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about being part of our team and contributing to our members' experiences.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with what we’re looking for. Use keywords from the job description to show us you understand what it takes to be a Member Concierge at Third Space.
Craft a Personal Cover Letter: Don’t skip the cover letter! This is your chance to tell us why you’re the perfect fit for the role. Share specific examples of how you’ve provided outstanding customer service in the past and how you embody our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Third Space
✨Know the Company Inside Out
Before your interview, take some time to research Third Space. Understand their philosophy, values, and what makes them unique in the luxury health club market. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Member Concierge, you'll be the first point of contact for members. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you handled difficult situations calmly and effectively, as this is crucial for the role.
✨Demonstrate Your Passion and Enthusiasm
Third Space is looking for individuals who are passionate about fitness and customer service. During the interview, express your enthusiasm for the role and the company. Share why you want to work in a luxury environment and how you can contribute to creating an inspiring atmosphere for members.
✨Prepare for Shift Flexibility Questions
Since the role requires working early and late shifts, be ready to discuss your availability and flexibility. Think about how you can manage your schedule to meet the demands of the job, and reassure them that you're committed to being a reliable team player.
