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- Tasks: Be the friendly face of our luxury health club and provide top-notch service to members.
- Company: Join Third Space, a vibrant community of fitness enthusiasts in London.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
- Why this job: Kickstart your career in a dynamic environment while inspiring others to achieve their fitness goals.
- Qualifications: Bring your passion for customer service and great communication skills.
- Other info: Flexible shifts and opportunities for growth within a supportive team.
The predicted salary is between 28810 - 40334 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are looking for a full-time permanent Member Concierge to join us at our newest club in the heart of [CLUB LOCATION]. Our Member Concierge team members are the first point of contact for members upon entering the club and play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in your role, opening up new opportunities for development and progression within the company.
What You Will Get…
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £28,810 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
- Complimentary membership for you and one other person (worth over £5000 each year)
What We Need…
- Passion, enthusiasm, and five-star customer service
- First point of contact for demanding members; calm under pressure
- Ability to work early and late shifts (5:30-23:00)
- Great interpersonal and communication skills; good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Nearest Stations
- London Bridge (7 minutes walk) – Jubilee, Northern
- Monument (14 minutes walk) – District and Circle
- Tower Hill (15 minutes walk) – Circle and District
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Club Receptionist employer: Third Space
Contact Detail:
Third Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Receptionist
✨Tip Number 1
Get to know the club! Before your interview, visit Third Space and soak in the atmosphere. This will help you understand their vibe and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle demanding members. Role-play with a friend or family member to get comfortable with responding calmly and professionally under pressure.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the club culture and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the lifestyle Third Space promotes.
We think you need these skills to ace Club Receptionist
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the values and standards of Third Space. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your ability to stay calm under pressure – it’s key for this role!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Third Space
✨Know the Club Inside Out
Before your interview, take some time to research Third Space and its unique offerings. Familiarise yourself with their philosophy and values, as well as the specific services they provide. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Member Concierge, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you handled difficult situations and what you learned from them. This will demonstrate your ability to stay calm under pressure.
✨Dress the Part
Since Third Space is a luxury health club, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the brand's image and shows that you take the opportunity seriously. Aim for a professional yet approachable look.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Consider asking about team dynamics or opportunities for growth within the company.
