At a Glance
- Tasks: Be the friendly face of our luxury health club and provide top-notch customer service.
- Company: Join Third Space, a vibrant community of fitness enthusiasts in London.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
- Other info: Great opportunities for personal growth and early management experience.
- Why this job: Kickstart your career in a dynamic environment while inspiring others to achieve their fitness goals.
- Qualifications: Bring your passion for fitness and excellent communication skills to our team.
The predicted salary is between 30000 - 35000 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are looking for a full-time permanent Member Concierge to join us at our newest club in the heart of Marylebone. Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get…
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
What We Need…
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Nearest Stations: Bond Street (7 minutes) - Jubilee Line & Central Line, Oxford Street (12 minutes) - Central Line, Marylebone (18 minutes) - Bakerloo Line
Club Receptionist in City of Westminster employer: Third Space
At Third Space, we pride ourselves on being more than just a workplace; we are a community of passionate individuals dedicated to creating exceptional fitness experiences in our luxury health clubs. Located in the vibrant heart of Marylebone, our team enjoys a supportive work culture that fosters personal growth and development, alongside unique benefits such as complimentary gym memberships and competitive salaries. Join us to be part of a dynamic environment where your contributions truly matter and where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Club Receptionist in City of Westminster
✨Tip Number 1
Get to know the club! Before your interview, visit Third Space and soak up the atmosphere. Familiarise yourself with the facilities and services so you can chat confidently about them during your conversation.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for fitness and customer service shine through. Remember, they’re looking for someone who fits into their vibrant culture, so be yourself and let your enthusiasm flow.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve demonstrated calmness under pressure or provided exceptional service. This will help you stand out as a candidate who can handle the demands of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Club Receptionist in City of Westminster
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an amazing experience for our members.
Tailor Your CV:Make sure your CV is tailored to the role of Member Concierge. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your ability to stay calm under pressure – it’s a must for this position!
Be Personable:In your cover letter, be yourself! We love a bit of personality. Share a story or two that showcases your interpersonal skills and how you’ve gone above and beyond for customers in the past. It’ll help us see how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Third Space!
How to prepare for a job interview at Third Space
✨Know the Club Inside Out
Before your interview, take some time to research Third Space and its unique offerings. Familiarise yourself with their philosophy and values, as well as the specific services they provide. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Member Concierge, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you handled difficult situations or provided five-star service, and be ready to share these stories during the interview.
✨Demonstrate Your Team Spirit
Third Space values teamwork, so be sure to highlight your ability to work well with others. Share instances where you collaborated effectively with colleagues or contributed to a positive team environment. This will show that you’re not just a great individual worker, but also a supportive team player.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess how you would handle various situations in the club. Practice responses to common scenarios, such as dealing with an unhappy member or managing multiple tasks during busy periods. This will help you think on your feet and demonstrate your problem-solving skills.
