At a Glance
- Tasks: Supervise the Natural Fitness Food team and ensure outstanding customer service.
- Company: Join Natural Fitness Food, part of London's luxury health clubs.
- Benefits: Be part of a growing brand with opportunities for career advancement.
- Other info: Dynamic role with a focus on health, nutrition, and customer satisfaction.
- Why this job: Lead a passionate team in a vibrant fitness environment.
- Qualifications: Experience in food retail and team supervision is essential.
The predicted salary is between 25000 - 30000 £ per year.
Natural Fitness Food is looking for a proactive Site Supervisor (F&B Retail) to join the team at Third Space The Whiteley. The position will report directly to the Site Manager. The Site Supervisor will work closely with the Site Manager in overseeing the Natural Fitness Food Department, achieving targets whilst operating in a safe and hygienic environment. They will also act as an ambassador ensuring all customers receive outstanding service by promoting and providing information on all products sold.
We are seeking a proactive and positive individual with a strong retail or health club background, preferably with previous management or operational experience as well as a keen interest to work within the fitness industry.
Key Responsibilities- Support the Site Manager in driving performance, with a focus on attention to detail and customer experience.
- Ensure the Food Retail team follows the cleaning procedures, particularly with new team members, and regularly check key areas, such as stock rooms, display fridges and freezers, ensuring all tasks are completed and compliant with Food Health & Safety Regulations.
- Take ownership of tasks such as restocking, stock ordering and deep cleaning of counter areas, and ensure the team stays on top of tasks like restocking and detailed cleaning.
- Proactively manage team attendance and punctuality, ensuring a high-performing, reliable team.
- Address and resolve any challenges within the team – including having difficult conversations when necessary.
- Be willing to step in and cover for team members when needed to prevent gaps in service, ensuring our club always meets the highest standards.
- Previous food retail experience.
- Previous experience supervising or leading a team.
- A strong attention to detail and pride in delivering exceptional service.
- Someone who is comfortable having difficult conversations and managing a team to perform their best.
- A flexible, hardworking attitude, committed to consistently delivering the best results.
- You must be hands-on and ready to lead by example, ensuring the team stays focused and the club is always at its best.
Natural Fitness Food (NFF) is the health food and nutrition brand brought to you by Third Space, London’s luxury health clubs. Launched in 2015 from a single site in our Soho Club, Natural Fitness Food has grown to fourteen Third Space locations today, serving Third Space members a range of nutritious meals and healthy snacks, high-quality and delicious protein shakes and speciality coffee. Going into 2026 looks set to continue the success of Natural Fitness Food at Third Space with our fifteenth club opening at Paternoster.
If you’re ready to join our team and take on this rewarding role, click apply now!
NFF Site Supervisor in City of Westminster employer: Third Space - The Whiteley
Natural Fitness Food is an exceptional employer, offering a vibrant work culture within the luxury health club environment of Third Space The Whiteley. Employees benefit from a supportive team atmosphere that prioritises personal growth and development, alongside opportunities to lead and inspire others in delivering outstanding customer service. With a commitment to health and wellness, NFF provides a unique chance to be part of a rapidly expanding brand that values innovation and excellence in the fitness industry.
Contact Details:
Third Space - The Whiteley Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land NFF Site Supervisor in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Third Space - The Whiteley. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Third Space - The Whiteley
Don't be shy about reaching out to Third Space - The Whiteley directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace NFF Site Supervisor in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Third Space - The Whiteley and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Third Space - The Whiteley
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
