At a Glance
- Tasks: Supervise the Natural Fitness Food team and ensure outstanding customer service.
- Company: Join Natural Fitness Food, part of London's luxury health clubs.
- Benefits: Be part of a growing brand with opportunities for career advancement.
- Other info: Dynamic role with a focus on health, nutrition, and customer satisfaction.
- Why this job: Lead a passionate team in a vibrant fitness environment and make a real impact.
- Qualifications: Experience in food retail and team supervision is essential.
The predicted salary is between 30000 - 40000 £ per year.
Natural Fitness Food is looking for a proactive Site Supervisor (F&B Retail) to join the opening team at Third Space Paternoster. The position will report directly to the Site Manager. The Site Supervisor will work closely with the Site Manager in overseeing the Natural Fitness Food Department, achieving targets whilst operating in a safe and hygienic environment. They will also act as an ambassador ensuring all customers receive outstanding service by promoting and providing information on all products sold.
We are seeking a proactive and positive individual with a strong retail or health club background, preferably with previous management or operational experience as well as a keen interest to work within the fitness industry.
Key responsibilities:- Support the Site Manager in driving performance, with a focus on attention to detail and customer experience.
- Ensure the Food Retail team follows the cleaning procedures, particularly with new team members, and regularly check key areas, such as stock rooms, display fridges and freezers, ensuring all tasks are completed and compliant with Food Health & Safety Regulations.
- Take ownership of tasks such as restocking, stock ordering and deep cleaning of counter areas, and ensure the team stays on top of tasks like restocking and detailed cleaning.
- Proactively manage team attendance and punctuality, ensuring a high-performing, reliable team.
- Address and resolve any challenges within the team – including having difficult conversations when necessary.
- Be willing to step in and cover for team members when needed to prevent gaps in service, ensuring our club always meets the highest standards.
- Previous food retail experience.
- Previous experience supervising or leading a team.
- A strong attention to detail and pride in delivering exceptional service.
- Someone who is comfortable having difficult conversations and managing a team to perform their best.
- A flexible, hardworking attitude, committed to consistently delivering the best results.
- You must be hands-on and ready to lead by example, ensuring the team stays focused and the club is always at its best.
Natural Fitness Food (NFF) is the health food and nutrition brand brought to you by Third Space, London’s luxury health clubs. Launched in 2015 from a single site in our Soho Club, Natural Fitness Food has grown to fourteen Third Space locations today, serving Third Space members a range of nutritious meals and healthy snacks, high-quality and delicious protein shakes and speciality coffee. Going into 2026 looks set to continue the success of Natural Fitness Food at Third Space with our fifteenth club opening at Paternoster.
If you’re ready to join our team and take on this rewarding role, click apply now!
NFF Site Supervisor in London employer: Third Space Paternoster
Contact Detail:
Third Space Paternoster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NFF Site Supervisor in London
✨Tip Number 1
Get to know the company! Research Natural Fitness Food and Third Space. Understand their values, products, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think of examples from your past experiences that highlight your skills and how you’ve handled challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Site Supervisor position.
We think you need these skills to ace NFF Site Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Site Supervisor role. Highlight your food retail experience and any leadership roles you've had, as we want to see how you can bring your expertise to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the fitness industry and why you’re excited about working with Natural Fitness Food. Show us your personality and how you align with our values.
Showcase Your Attention to Detail: In your application, give examples of how you've maintained high standards in previous roles. We love candidates who take pride in their work, so don’t shy away from sharing specific instances where you’ve gone above and beyond.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Third Space Paternoster
✨Know Your Stuff
Before the interview, make sure you’re familiar with Natural Fitness Food and its offerings. Brush up on their products, values, and the overall vibe of Third Space. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Site Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight your proactive approach and how you’ve driven performance in previous roles.
✨Emphasise Attention to Detail
Given the focus on hygiene and customer experience, be ready to discuss how you ensure high standards in these areas. Share specific instances where your attention to detail made a difference, whether it was in stock management or maintaining cleanliness.
✨Be Ready for Tough Conversations
The role requires someone comfortable with having difficult conversations. Think of examples where you had to address performance issues or manage team dynamics. Show that you can handle these situations with professionalism and empathy.