General Manager

Third Space is London’s Luxury Health Clubs. We're creating environments that inspire people to be their personal best. We're looking for an exceptional General Manager to lead our Chelsea club; a flagship location at the heart of one of London's most discerning communities. This is an opportunity to take ownership of a significant business, lead a large and diverse team, and shape the experience of thousands of members every day. For the right leader, this role offers far more than operational responsibility. It is a chance to influence one of the UK's most respected premium brands and play an active role in the continued growth of a business with ambitious expansion plans.

The Opportunity

As General Manager, you will be the ultimate owner of the member experience, commercial performance, team culture and operational excellence at Chelsea. You'll lead from the front, building high-performing teams, developing future leaders and creating an environment where exceptional service is simply the standard. You'll be trusted to make big decisions, challenge thinking, drive innovation and continuously raise the bar, both within your club and across the wider business. Working closely with senior leaders across Third Space, you'll contribute to business-wide initiatives and play an important role in shaping the future of the brand.

What You'll Be Responsible For

• Creating exceptional member experiences: You'll ensure every aspect of the club reflects the quality, personalisation and attention to detail that defines Third Space.
• Leading a high-performing culture: You'll inspire, coach and develop a large multi-disciplinary team, building leadership capability and creating an environment where people thrive and perform at their best.
• Owning commercial success: You'll take full accountability for P&L performance, using insight, data and sound judgement to drive sustainable growth and profitability.
• Delivering operational excellence: You'll ensure the club consistently operates to the highest standards of safety, compliance, presentation and service delivery.
• Shaping the future: As part of our wider leadership community, you'll contribute to strategic projects, business improvements and initiatives that help move Third Space forward.

About You

You're already a proven senior operator who has successfully led large teams and complex customer-focused businesses. You combine commercial rigour with emotional intelligence and understand that long-term success is achieved through people, culture and exceptional customer experiences. You'll likely bring:

• Significant General Management leadership experience within hospitality, leisure, retail, luxury service, membership, wellness or customer-led environments;
• Strong commercial and financial expertise with proven P&L accountability;
• A track record of building high-performing teams and developing future leaders;
• The ability to balance strategic thinking with hands-on leadership;
• Confidence influencing stakeholders at every level of a business;
• High standards, strong judgement and a relentless focus on quality;
• The presence, energy and credibility to represent a premium brand internally and externally.

Most importantly, you'll be passionate about creating environments where both people and businesses perform at their best.

Why Third Space?

Third Space is London's luxury health club group. Today, we operate a growing collection of iconic clubs. With multiple new locations opening and significant future growth planned, we're entering one of the most exciting chapters in our history. We are ambitious, performance-driven and deeply committed to delivering extraordinary member experiences. Our leaders are trusted to think differently, challenge convention and create better outcomes for both members and colleagues.

In return, you'll receive:

• Competitive salary and annual bonus opportunity
• Private Medical Insurance
• Comprehensive wellbeing support
• Complimentary Third Space membership
• Buddy membership for family or friends
• Ongoing professional development and career progression opportunities
• The chance to help shape the future of one of London's most respected premium brands

This is a career-defining opportunity. If you're an ambitious senior leader looking for a role with genuine scale, influence and impact, we'd love to hear from you. Join Third Space and help us define the future of exceptional.