At a Glance
- Tasks: Drive growth in Individual Giving through exciting campaigns and manage supporter recruitment.
- Company: A warm hospice in a stunning nature reserve, fostering collaboration and community support.
- Benefits: Generous leave policies, training opportunities, and discounts at popular brands.
- Other info: Hybrid role with great career development and a friendly team atmosphere.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Experience in managing Individual Giving programmes and digital campaigns is essential.
We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns. This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.
The Charity: A warm and collaborative hospice, with offices in an incredible new purpose-built building in a beautiful nature reserve. The team are on site with patients and the community they support and it is a warm, collaborative space. The team of 40 raise £4.7m.
The Role: With support from the Head of Supporter Engagement and the Supporter Engagement Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities. Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship. Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters. Lead on digital campaigns to recruit and retain new supporters. With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis. Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.
The Candidate: Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets. Demonstrable experience of developing and delivering digital campaigns. Experience of developing supporter segmentation strategies and working with a CRM.
The hospice offers fantastic benefits including:
- 12 weeks full pay, followed by 14 weeks half pay.
- Paternity leave 3 weeks full pay (statutory qualifying & length of service applies).
- Paid leave for miscarriage 5 days for the individual or 2 days for a partner.
- Salary sacrifice scheme offering the opportunity to purchase a bike and accessories.
- Employees with caring responsibilities entitled to 2 days paid carers leave, to support a dependant.
- Free local parking, and discounted lunches.
- Each employee receives suitable training and development opportunities.
- Life Assurance (Death in Service).
- Blue Light card offering discounts at various popular brands and stores.
- Up to 6% matched pension.
IMPORTANT NOTE: Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Supporter Engagement Manager employer: Third Solutions
As a Supporter Engagement Manager at our warm and collaborative hospice, you will thrive in a nurturing environment that prioritises employee well-being and professional growth. Located in a stunning new building within a beautiful nature reserve in North London, we offer generous benefits including extensive parental leave, training opportunities, and a supportive team culture that values your contributions to our mission of raising £4.7m for the community we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement Manager
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Third Solutions.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Third Solutions.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Third Solutions.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Third Solutions. Apply directly through us to stand out!
We think you need these skills to ace Supporter Engagement Manager
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Third Solutions. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Supporter Engagement Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Third Solutions
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Third Solutions. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
