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For Companies At a Glance
- Tasks: Manage and maintain our vital CRM database, ensuring accuracy and timely processing.
- Company: Join a passionate health charity dedicated to making a difference.
- Benefits: Enjoy 25 days annual leave, flexible working, and comprehensive health benefits.
- Why this job: Make an impact while developing your skills in a supportive environment.
- Qualifications: Experience with CRM databases and managing data sets is essential.
- Other info: Hybrid role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Database Manager to be responsible for the maintenance and accuracy of the supporter and beneficiary CRM database system, Donorflex, while being the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed.
This is a hybrid role with 3 days a week in the London office.
The Charity
You would be joining a welcoming and passionate team at an incredible health charity offering fantastic benefits that include:
- 35 hour working week
- 25 days annual leave plus your birthday off and a bonus day in December
- Time off in lieu policy
- Pension
- Medicash
- Permanent Health Insurance Scheme
- Life Assurance
- Season Ticket loan
- Commitment to development and training including the opportunity to take part in our Aspire Leadership Training Programme
- Family friendly policies (flexible working and time off for dependants)
- Commitment to your well being including an Employee Assistance Programme, eye care vouchers, and flu jab
The Role
- Oversee the processing of all income transactions into the database on a timely basis.
- Line manage, coach and support one Senior Database Officer.
- Processing service user information into the database on a timely basis.
- Responsible for all Gift Aid management.
- Producing scheduled and ad-hoc data selections for mailings as requested.
- Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making.
The Candidate
- Experience of managing a CRM database, and working in a finance and database team.
- Experience of line managing, coaching and supporting more junior staff.
- Experience of managing, manipulating and analysing large data sets. Ideally previous experience and knowledge of using Donorflex.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Database Manager employer: Third Solutions
Contact Detail:
Third Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or database management. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous work with CRM databases. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Get ready for those interview questions by doing mock interviews with friends or using online resources. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Database Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Database Manager role. Highlight your experience with CRM databases, especially if you've worked with Donorflex. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Your Data Skills: Since this role involves managing and analysing large data sets, be sure to mention any relevant experience. We want to know how you've tackled similar challenges in the past and what tools you've used.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Third Solutions
✨Know Your Database Inside Out
Make sure you’re familiar with the ins and outs of CRM databases, especially Donorflex if you can. Brush up on your experience managing data sets and be ready to discuss specific examples of how you've maintained accuracy and efficiency in previous roles.
✨Showcase Your Leadership Skills
Since this role involves line managing a Senior Database Officer, be prepared to talk about your coaching and support strategies. Share examples of how you've successfully led a team or mentored junior staff, highlighting your approach to fostering a collaborative environment.
✨Prepare for Data Analysis Questions
Expect questions that test your ability to analyse and produce reports from large data sets. Think of scenarios where your analysis has directly influenced decision-making. Be ready to explain your thought process and the tools you used to derive insights.
✨Understand the Charity's Mission
Research the charity’s goals and values before the interview. Being able to articulate how your skills align with their mission will show your genuine interest in the role and help you connect with the interviewers on a personal level.
