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- Tasks: Help clients with financial advice, focusing on Council Tax debts.
- Company: Join Dumfries and Galloway Citizens Advice Service, a leader in social responsibility.
- Benefits: Enjoy flexible hours, training opportunities, and a chance to make a real impact.
- Why this job: Be part of a team that empowers individuals and influences social policies.
- Qualifications: Strong communication skills required; knowledge of welfare benefits is a plus.
- Other info: Part-time roles available until March 2026; driving licence needed.
The predicted salary is between 36000 - 60000 £ per year.
Organisation: Dumfries and Galloway Citizens Advice Service
Would you like to be part of our dedicated team who are driving our vision to be a leading socially responsible organisation providing holistic, high quality and accessible advice and representation for all citizens of Dumfries and Galloway? In joining us you will be part of the team that make a real and empowering difference to people’s lives through an independent, responsive, trusted, innovative and flexible approach.
Our aims are to ensure that individuals do not suffer through a lack of knowledge of their rights and responsibilities or of the services available to them, or though an inability to express their needs effectively. We aim equally to exercise a responsible influence on the development of social policies and services, both locally and nationally.
We have 2 vacancies for part-time positions for General Money Advisers. The General Money Adviser will play a key role in the delivery of a multi-channel general advice service at various outreach locations and in the Bureau with a particular focus on assisting clients who have Council Tax Debts.
The successful applicant will have excellent oral and written communication skills. A sound knowledge of welfare benefits will be an advantage; however, training can be provided to the right person via our inhouse training package. Experience of, and/or qualifications at, SCQF level 6 is desirable. A driving licence and access to a vehicle is essential.
TRUST, RESPECT, and INCLUSION
Base: Stranraer covering Wigtownshire area
Duration: Funded until 31st March 2026
Successful candidates will be subject to vetting through Disclosure Scotland.
General Money Adviser (Stranraer) employer: Third Sector D&G
Contact Detail:
Third Sector D&G Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Money Adviser (Stranraer)
✨Tip Number 1
Familiarise yourself with the local community and the specific financial challenges they face. Understanding the needs of Dumfries and Galloway residents will help you connect better with clients and demonstrate your commitment to making a difference.
✨Tip Number 2
Network with professionals in the field of social services and welfare benefits. Attend local events or workshops to meet people who can provide insights into the role and potentially refer you to opportunities within the Citizens Advice Service.
✨Tip Number 3
Prepare for potential interviews by practising common questions related to money advice and client interaction. Role-playing scenarios can help you articulate your approach to assisting clients with Council Tax debts effectively.
✨Tip Number 4
Showcase your commitment to continuous learning. Mention any relevant courses or training you've undertaken, especially in welfare benefits, as this demonstrates your proactive attitude and readiness to grow within the role.
We think you need these skills to ace General Money Adviser (Stranraer)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Money Adviser position. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: Emphasise any previous experience you have in providing advice or working in a similar role. If you have knowledge of welfare benefits or experience with Council Tax debts, make sure to mention this prominently.
Showcase Communication Skills: Since excellent oral and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and colleagues.
Personalise Your Application: Write a personalised cover letter that reflects your passion for helping others and your commitment to the values of trust, respect, and inclusion. This will help you stand out as a candidate who aligns with the organisation's mission.
How to prepare for a job interview at Third Sector D&G
✨Understand the Organisation's Values
Before your interview, take some time to research Dumfries and Galloway Citizens Advice Service. Familiarise yourself with their mission and values, particularly around trust, respect, and inclusion. This will help you align your answers with what they stand for.
✨Showcase Your Communication Skills
As a General Money Adviser, excellent communication is key. Prepare examples of how you've effectively communicated complex information in the past. Be ready to demonstrate both your oral and written skills during the interview.
✨Highlight Relevant Experience
If you have experience or qualifications related to welfare benefits or financial advice, make sure to highlight these. Even if you lack direct experience, think about transferable skills from previous roles that could apply to this position.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
