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For Companies At a Glance
- Tasks: Manage CRM systems, address tickets, and organise appointment content.
- Company: Join a fast-growing events and media company focused on immersive experiences.
- Benefits: Enjoy a 4-day work week while getting paid for 5, plus hybrid working options.
- Why this job: Be part of an innovative team that values imagination and inspired thinking.
- Qualifications: Must have a Salesforce administrator certificate and strong data management skills.
- Other info: Salary ranges from £25,000 to £30,000 with a supportive tech team.
The predicted salary is between 25000 - 30000 £ per year.
Work a 4-day week but get paid for 5 at this fast-growing events and media company. The business is excelling at developing immersive experiences for its customers by using imagination and inspired thinking. By bringing your Salesforce skills to the table, you will support the company with their ambitious growth plans. As part of your role, you will be managing ad hoc tickets along with forms, phases, and content of appointment systems. You will also be managing the CRM calendar and dealing with the technical issues that are prevalent in the system.
What You’ll be Doing
- Address the tickets raised on an ad-hoc basis
- Organize and manage forms along with phases and content for appointment systems
- Manage the CRM calendar of phases alongside content delivery
- Develop immersive and imaginative experiences for the clients, which is in line with the vision of the company
What You’ll Bring in This Role
- Relevant Salesforce administrator certificate
- Ability to maintain data hygiene
- Competent in dealing with system technical issues by collaborating with the tech support team
Salary between £25,000 - £30,000. Hybrid working 3 in office and 1 day from home.
CRM Manager (Communities Cloud) employer: Third Republic
Contact Detail:
Third Republic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager (Communities Cloud)
✨Tip Number 1
Familiarise yourself with Salesforce and its functionalities, especially those related to CRM management. Being able to demonstrate your knowledge of the platform during discussions will show that you're ready to hit the ground running.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights and potentially a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled technical issues in previous roles. This will highlight your problem-solving skills and ability to collaborate effectively with tech support teams.
✨Tip Number 4
Research the company's recent projects and initiatives. Being able to reference these during your conversations will demonstrate your genuine interest in the role and alignment with their vision for immersive experiences.
We think you need these skills to ace CRM Manager (Communities Cloud)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce skills and any relevant experience in managing CRM systems. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've developed immersive experiences or managed CRM systems in the past, aligning with the company's vision.
Showcase Your Technical Skills: Since the role involves dealing with technical issues, include any relevant certifications or experiences that showcase your ability to collaborate with tech support teams and maintain data hygiene.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a CRM Manager.
How to prepare for a job interview at Third Republic
✨Showcase Your Salesforce Skills
Make sure to highlight your Salesforce administrator certification and any relevant experience you have. Be prepared to discuss specific projects where you've successfully managed CRM systems or resolved technical issues.
✨Demonstrate Problem-Solving Abilities
Since the role involves dealing with technical issues, come prepared with examples of how you've tackled similar challenges in the past. This will show your potential employer that you can think on your feet and collaborate effectively with tech support.
✨Understand the Company’s Vision
Research the company’s approach to creating immersive experiences. Be ready to discuss how your skills and ideas align with their vision, and think of ways you could contribute to enhancing their customer engagement.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the CRM calendar management and the types of ad hoc tickets you might encounter. This shows your genuine interest in the position and helps you understand the expectations better.
