At a Glance
- Tasks: Drive payments adoption for hotels across Europe and create impactful migration strategies.
- Company: Join Cloudbeds, a leading hospitality software provider transforming the industry with innovative solutions.
- Benefits: Enjoy remote work, professional development, and generous parental leave.
- Other info: Work in a culture that values every voice and encourages bold ideas.
- Why this job: Be part of a diverse team innovating in hospitality and using AI to solve real-world challenges.
- Qualifications: 5+ years in payments with proven success in migrating EU merchants and understanding hotel tech.
The predicted salary is between 36000 - 60000 € per year.
At Cloudbeds, we\'re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers\' biggest challenges. Since our founding in 2012, we\'ve become the World\'s Best Hotel PMS Solutions Provider and landed on Deloitte\'s Technology Fast 500 again in 2024 – but we\'re just getting started.
How You\'ll Make an Impact:
As a Payments Enablement Specialist ,you will champion Cloudbeds Payments adoption for new and growing PMS customers across Europe, serving as the resident payments expert within regional sales pods. You will craft and execute merchant-migration playbooks that blend ROI calculators, objection-handling scripts, and country-specific “switch kits” for UK, Spain, Portugal, Italy, France, Germany, and other priority EU markets. By applying proven displacement tactics—total-cost-of-ownership analyses, feature-by-feature comparisons, multi-year pricing guarantees, and white-glove onboarding—you will persuade hoteliers to leave entrenched acquirers for Cloudbeds’ white-label platform and drive adoption of 60% or higher. Partnering closely with GTM, onboarding, and risk teams, you will pre-stage underwriting, hardware provisioning, and expectation-setting to shorten time-to-activation and maximize payments attachment and transaction volume across the region.
Our Cloudbeds Payments Strategy Team:
Our payments strategy team rallies around a single mission: elevating Cloudbeds’ high-margin revenue by boosting customer adoption through innovative features, education campaigns, and relentless new-sale attachments. We work like a modern Knights-of-the-Round-Table—risk, finance, product, engineering, and leadership meet frequently in a judgment-free zone where every voice carries equal weight and the best ideas win. Action-oriented self-starters who are fearless about sharing bold ideas and laser-focused on measurable outcomes feel right at home here.
What You Bring to the Team:
- 5+ years in embedded / white-label payments (Adyen for Platforms, Stripe Connect, Worldline, Global Payments, etc.) with a quota or enablement mandate.
- Documented success migrating, cross-selling, and upselling EU merchants off incumbent acquirers and lifting payments attach ≥ 60 %.
- Excellent understanding of the hotel technology landscape and how payment transactions travel throughout a hotel’s entire ecosystem
- Working mastery of EU regulations – PSD2, SCA, SEPA, card-scheme rules, lodging MCC quirks, and chargeback frameworks.
- Analytical sales toolkit – comfortable building interchange-plus comparisons, FX-fee models, and board-ready business cases.
What Sets You Up for Success:
- Consultative, first-principles thinker who uncovers pain points (reconciliation, chargebacks, FX leakage) and maps them to Cloudbeds’ capabilities.
- End-to-end operator – has led sandbox trials, customer webinars, P2PE device roll-outs, and go-live monitoring to ensure promises become reality.
- Skilled collaborator who bridges GTM, onboarding, risk, and product teams to unblock complex EU deals.
- Entrepreneurial bias for action suited to a high-growth, remote-first SaaS culture; captures learnings and publishes enablement content.
- Engaging storyteller able to host webinars, trade-show demos, and onsite workshops that inspire hoteliers to modernize payments.
Bonus Skills to Stand Out (Optional):
- Existing network with EU acquiring banks, ISOs, PSPs, or hospitality tech vendors.
- Familiarity with EU VAT nuances in hospitality and how payments flows impact ADR and RevPAR metrics
- Proficiency with DealHub for pipeline-to-activation analytics and churn prediction.
What to Expect - Your Journey with Us
Behind Cloudbeds\' revolutionary technology is a team of redefining what\'s possible in hospitality. We\'re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven\'t dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we\'re not just watching the future of hospitality unfold – we\'re coding it, designing it, writing it and shipping it. If you\'re ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Top 10 People’s Choice(2024)
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access provided to professional Therapy and Coaching
- Access to professional development, including manager training, upskilling and knowledge transfer.
Everyone is Welcome - A Culutre of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com . Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
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Within the last 24 months, have you personally led the end-to-end migration of merchants in Spain, Portugal, Italy, France, UK or Germany from an incumbent acquirer to a white-label/embedded payments solution, achieving ≥ 60 % attachment? *
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Have you built and delivered sales-enablement programs (playbooks, ROI tools, objection-handling workshops, etc.) that increased payments attachment or utilization of a white-label platform to at least 60% within a regional GTM team? * Select...
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#J-18808-LjbffrPayments Enablement Specialist - Europe employer: Third-Party Job Posts
At Cloudbeds, we pride ourselves on being a remote-first company that champions innovation and inclusivity. Our vibrant work culture fosters collaboration among a diverse team of over 650 employees across 40 countries, providing ample opportunities for professional growth through Cloudbeds University and access to coaching. With a commitment to employee well-being, including generous parental leave and a home office stipend, we empower our team to thrive while transforming the hospitality industry with cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Payments Enablement Specialist - Europe
✨Tip Number 1
Familiarise yourself with the hotel technology landscape and payment processes. Understanding how payments flow through a hotel's ecosystem will give you an edge in discussions and help you articulate Cloudbeds' value proposition effectively.
✨Tip Number 2
Network with professionals in the embedded payments sector, especially those connected to EU acquiring banks and hospitality tech vendors. Building relationships can provide insights and potentially lead to referrals that strengthen your application.
✨Tip Number 3
Prepare to demonstrate your consultative selling skills by practising how to uncover pain points related to payments. Being able to articulate how Cloudbeds can solve these issues will be crucial during interviews.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss specific examples of how you've used data to drive decisions in previous roles. Highlighting your experience with ROI calculations and pricing models will resonate well with the hiring team.
We think you need these skills to ace Payments Enablement Specialist - Europe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in embedded or white-label payments. Focus on your achievements in migrating and cross-selling EU merchants, as well as any specific metrics that demonstrate your success.
Craft a Compelling Cover Letter:In your cover letter, express your passion for transforming hospitality through technology. Mention your understanding of the hotel technology landscape and how your skills align with Cloudbeds' mission to elevate customer adoption.
Showcase Your Analytical Skills:Include examples of your analytical sales toolkit in your application. Discuss your experience with building interchange-plus comparisons and how you've used data to drive decisions in previous roles.
Highlight Collaboration Experience:Emphasise your ability to work collaboratively across teams. Provide examples of how you've partnered with different departments to unblock complex deals, particularly in the context of EU markets.
How to prepare for a job interview at Third-Party Job Posts
✨Understand the Payments Landscape
Familiarise yourself with the embedded and white-label payments sector, especially in relation to hospitality. Be prepared to discuss your experience with platforms like Adyen or Stripe, and how they relate to Cloudbeds' offerings.
✨Showcase Your Analytical Skills
Demonstrate your ability to build financial models and comparisons during the interview. Prepare examples of how you've used analytical tools to drive decisions in previous roles, particularly in relation to payment transactions.
✨Highlight Your Consultative Approach
Be ready to explain how you identify pain points for clients and map them to solutions. Use specific examples from your past experiences where your consultative skills led to successful outcomes.
✨Prepare for Collaborative Scenarios
Since the role involves working closely with various teams, think of examples that showcase your collaboration skills. Be prepared to discuss how you've successfully bridged gaps between different departments in previous roles.
