Manager, HRBP - Europe

At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team.

Imagine working alongside global innovators to build AI‑powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we’ve become the World’s Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we’re just getting started.

How You’ll Make an Impact: As the Manager, HRBP you will be a strategic partner to senior leaders and a key point of support for Cloudbeds team members across Spain and the broader EMEA region. In addition to serving as the HRBP for one of our global business units: CS + Onboarding, you will also own all regional employment and contractor/EOR compliance. This includes Spain’s labor laws, CBAs, Equality Plans, and EOR/contractor oversight across multiple EMEA countries. You will help shape organizational effectiveness, strengthen leadership capability, guide culture and team member relations, and contribute directly to our global People strategy.

You will work closely with HRBPs, People Ops, Talent Acquisition, Payroll, Workday/Systems, and senior leadership at all levels — Leads, Managers, Directors, VPs, SVPs, and C‑level executives. This is a highly visible, strategic role critical to a growing and complex region. In this role, you will also be responsible for managing confidential and sensitive team member information, supporting internal audits, and coordinating region‑specific compliance initiatives. You will collaborate closely with cross‑functional teams, leverage HR systems like Workday for data accuracy and reporting, and contribute to continuous improvement of HR processes. Given the scope and autonomy of the role, this position requires a solid understanding of regional employment practices, strong analytical skills, and the ability to work independently across time zones.

Our People Team: We’re a globally distributed, multicultural People Team spanning North America, Latin America, EMEA, and APAC, and that global footprint isn’t just a fact, it’s a strength we fully embrace. Our team brings a rich blend of perspectives, experiences, and cultural fluency that fuels everything we do, from nuanced people strategies to inclusive systems and scalable processes that work for everyone, everywhere. We collaborate with heart and hustle. Despite time zones and borders, we operate with high trust, clear communication, and deep mutual respect. Whether we’re partnering with hiring managers, leading HR transformation, supporting regional teams, or crafting intentional team member experiences, we show up for each other and for the people we serve! This is a team where empathy meets execution. Where people who thrive are those who are curious, proactive, globally minded, and genuinely passionate about making Cloudbeds a place where every team member can do their best work. We’re not just People Team, we’re culture shapers, problem solvers, strategy supporters, and people‑first builders.

What You Bring to the Team:

• Strategic HR Partnership: Serve as the primary HRBP for: CS + Onboarding. Partner with leaders across multiple levels to understand business needs and align People strategies. Lead organizational design, workforce planning, leadership coaching, talent programs, and change initiatives. Provide strategic insights to help build inclusive, high‑performing teams.
• Team Member Relations and Culture: Manage and resolve complex team member relations with confidentiality and strong judgment. Support development conversations, performance management, corrective actions, and conflict resolution. Partner on global and regional engagement and culture initiatives.
• Regional Employment and Contractor Compliance: Own compliance across Spain and EMEA, including: Spain Employment law and regulatory requirements, Collective Bargaining Agreements (CBAs), Equality Plans, Mandatory conciliation processes, Termination and documentation compliance. EMEA Multi‑country employment and contractor regulations, EOR (Employer of Record) compliance for EMEA countries, Contractor policy alignment, Regional documentation requirements. Work closely with Legal, Finance, and People Ops to ensure compliant processes across the entire team member and contractor lifecycle.
• People Operations and HR Systems: Partner with People Ops on onboarding, offboarding, transfers, and lifecycle processes. Maintain accurate and confidential team member data in Workday. Support compensation cycles, calibrations, and workforce reporting. Partner with Business Systems to troubleshoot Workday workflows or data issues. Work with HRBPs across NORAM, LATAM, EMEA, and APAC to ensure global consistency in practices and programs. Support global People initiatives, including performance, DEI, compensation, leadership development, and workforce planning. Strengthen cross‑regional People processes and communication.

What Sets You Up for Success:

• Bachelor’s degree or equivalent experience in HR, Business Administration, or related field.
• 3–4+ years of progressive HRBP, HR Manager, or senior HR Generalist experience.
• Experience supporting GTM/Strategy or CS/Onboarding organizations.
• Strong knowledge of Spanish labor law, CBAs, Equality Plans, and conciliation processes.
• Experience with EOR and contractor compliance across EMEA.
• Proven ability to coach and influence leaders at all levels.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with strong data manipulation and analysis skills in Excel.
• Excellent organizational skills and meticulous attention to detail.
• Strong communication (written and verbal) and interpersonal skills, with the ability to work independently and as part of a team.
• Ability to handle sensitive and confidential information with discretion and a high level of integrity.
• Excellent communication and relationship‑building skills across cultures and time zones.
• Strong judgment, ownership, confidentiality, and problem‑solving.
• Experience working in a fast‑paced, high‑growth, remote‑first environment.
• Workday experience is a strong plus.

What to Expect - Your Journey with Us: Behind Cloudbeds' revolutionary technology is a team of redefining what’s possible in hospitality. We’re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world‑class designers, and hospitality veterans to solve challenges others haven’t dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we’re not just watching the future of hospitality unfold – we’re coding it, designing it, writing it and shipping it. If you’re ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion‑dollar industry, this is your chance to be part of something extraordinary.

Overall: 10 Best Places to Work | HotelTechAwards (2025) Top 10 People’s Choice (2024) Remote First, Remote Always PTO in accordance with local labor requirements Monthly Wellness Fridays – enjoy an extra long weekend every month Full Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access to professional development, including manager training, upskilling and knowledge transfer.

Everyone is Welcome – A Culture of Inclusion: Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process.