Cloudbeds is a remote-first hospitality software company powering hotels globally with AI-powered solutions. We are seeking a Head of Global Customer Support to lead the 130+ coaches and advanced specialists across LATAM, EMEA, and APAC, driving proactive partnerships and elevating first-contact resolution.
You will shape the support strategy, coach leaders, and scale operations with data-driven discipline.
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Global Head of Support — AI-Powered, Remote employer: Third-Party Job Posts
At Cloudbeds, we pride ourselves on being a remote-first employer that champions innovation and collaboration across a diverse team of over 650 professionals from 40+ countries. Our commitment to employee growth is evident through our extensive professional development opportunities and a supportive work culture that values creativity and continuous learning. Join us in transforming the hospitality industry while enjoying benefits like monthly wellness Fridays and generous parental leave, all from the comfort of your own home in Europe.
