Senior 2nd/3rd Line IT Engineer in Saffron Walden

Senior 2nd/3rd Line IT Engineer in Saffron Walden

Saffron Walden Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Third Nexus Group Limited

At a Glance

  • Tasks: Provide top-notch IT support and engage with customers daily.
  • Company: Join Third Nexus Group, a dynamic team in Saffron Walden.
  • Benefits: Competitive salary and opportunities for professional growth.
  • Other info: Full UK driving license preferred; great team culture awaits!
  • Why this job: Make a real difference in customer IT experiences and solve exciting challenges.
  • Qualifications: 3+ years of helpdesk experience and strong communication skills.

The predicted salary is between 35000 - 45000 Β£ per year.

Third Nexus Group Limited in Saffron Walden is searching for a motivated 2nd / 3rd Line Engineer to join their team. This role involves engaging with customers for day-to-day IT support via various channels, handling escalations, and conducting pre-sales and site audits.

The ideal candidate will have a strong background in IT support, excellent communication skills, and at least three years of helpdesk experience. A full UK driving license is preferable for this position.

Senior 2nd/3rd Line IT Engineer in Saffron Walden employer: Third Nexus Group Limited

Third Nexus Group Limited is an exceptional employer that fosters a dynamic and innovative work culture in Hove, UK. With a strong emphasis on employee growth, we provide opportunities for professional development through hands-on experience with cutting-edge technologies like Dynatrace and AWS. Our hybrid work model promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in the tech industry.

Third Nexus Group Limited

Contact Details:

Third Nexus Group Limited Recruitment Team

We think you need these skills to ace Senior 2nd/3rd Line IT Engineer in Saffron Walden

IT Support
Customer Engagement
Escalation Handling
Pre-sales Experience
Site Audits
Communication Skills
Helpdesk Experience