At a Glance
- Tasks: Lead business analysis for the insurance domain and shape strategic delivery partnerships.
- Company: Join a leading UK insurance broker with a focus on innovation.
- Benefits: Competitive salary, career growth, and opportunities to mentor others.
- Other info: Dynamic role with opportunities for professional development and team leadership.
- Why this job: Be the expert in the London insurance market and drive impactful change.
- Qualifications: Extensive experience in the Lloyd's market and strong analytical skills.
The predicted salary is between 57036 - 69710 £ per year.
- Head of Business Analysis - Insurance Domain
- London (onsite, client embedded)
- Perm
What Is the Role?
As Head of Business Analysis for the Insurance Domain, you will lead the business analysis function for the engagement and be the authoritative voice on how the London insurance market actually works within a strategic delivery partnership embedded with one of the UK's largest insurance brokers.
Working alongside the Transformation Leader, who owns programme direction, governance and delivery, you will own the domain: ensuring that every design decision, process change and platform choice reflects the realities of broking, the Lloyd's market and its regulation.
You will translate the operations of placement, delegated authority, claims, reinsurance and settlement into clear requirements, target processes and data definitions that delivery teams can build against, and act as the trusted domain advisor to client stakeholders from underwriting operations through to finance.
What Will You Be Doing?
- Domain Authority & Advisory
- Act as the recognised subject matter expert on UK insurance broking and Lloyd's and London market operations across the engagement, including placement, binding, delegated authority, MGAs, market messaging, claims and settlement.
- Advise the Transformation Leader, architects and client stakeholders on how market practice, regulation and Lloyd's modernisation should shape solution and process decisions.
- Provide an informed, current view on Blueprint Two and market modernisation, and what it means for the broker's platforms, data and processes.
- Support the assessment of vendor platforms and market solutions for fit against real broking operations.
- Business Analysis & Process Design
- Lead the analysis of current state broking processes across the value chain, identifying inefficiency, rekeying, control gaps and data quality issues.
- Design target processes and operating procedures for placement through to settlement, including delegated authority and bordereaux management.
- Define business requirements, user stories and acceptance criteria for platform and integration workstreams, and validate that delivered functionality works for the market.
- Own domain data definitions and mappings across policy, claims, finance and market messaging flows, including ACORD standards and MRC.
- Regulatory & Market Compliance
- Ensure designs and processes respect FCA requirements including client money (CASS 5), Lloyd's requirements, GDPR and operational resilience expectations.
- Support regulatory impact assessment of change, and act as the domain reference point for compliance and risk stakeholders.
- Practice & Team Leadership
- Lead and grow the business analysis capability on the engagement: setting standards for requirements, process design and documentation, and assuring the quality of BA outputs across workstreams.
- Mentor and coach analysts, building domain fluency across the team so market knowledge scales beyond one person.
- Plan and prioritise analysis effort across concurrent workstreams in step with the Transformation Leader's delivery plan.
- Stakeholder Engagement & Knowledge Transfer
- Build trusted relationships with client underwriting, broking operations, claims and finance teams, facilitating workshops and walkthroughs.
- Support testing, adoption and business readiness with domain scenarios, market test cases and training input.
What Are We Looking For?
A deep, credible London Market practitioner: someone who has lived the operations of broking or the Lloyd's market, can explain them with clarity and authority, and enjoys being the expert the whole programme leans on.
This role does not carry programme budget or delivery accountability; it carries domain and analysis accountability, including leadership of the BA team.
Essential Skills & Experience
- Significant hands on experience within the Lloyd's and London insurance market: a broking house, Lloyd's managing agency, MGA or market focused insurer or vendor.
- Deep working knowledge of the broking lifecycle: submission, placement, quoting, binding, policy production, endorsements, premium processing and settlement.
- Strong delegated authority expertise: binders, coverholders, MGAs, bordereaux management and data quality.
- Working knowledge of reinsurance, treaty and facultative, and how it flows through market systems.
- Familiarity with market messaging and standards: ACORD, EBOT and ECOT, MRC, and digital placement platforms such as PPL or Whitespace.
- Current awareness of Lloyd's modernisation (Blueprint Two) and its practical implications for market participants.
- Proven business analysis and process design capability: requirements definition, target process design, data mapping and acceptance testing in complex change programmes.
- Understanding of the regulatory environment: FCA conduct requirements, client money (CASS 5), Lloyd's minimum standards and GDPR.
- A reinsurance qualification, such as the relevant CII reinsurance unit, given the reinsurance scope of the estate.
- Excellent communication and workshop facilitation skills, with credibility in front of senior market practitioners.
Desirable Qualifications & Experience
- CII qualifications (Cert CII, Dip CII or ACII), or London market credentials such as LM1, LM2, LM3 or LLMIT.
- Experience with broking and policy administration platforms (for example Applied Epic, Acturis, Guidewire, Duck Creek, Sequel, Sapiens) and bordereaux tools (for example VIPR, Intrali).
- Exposure to applying AI or Gen AI to market processes such as submission ingestion, MRC extraction or claims triage.
- Experience of M&A driven change within broking or insurance, such as book migrations or platform consolidation.
- Business analysis or agile credentials (for example BCS, IIBA, Scrum) and experience working within a strategic partner or systems integrator model
Head of Business Analysis - Insurance Domain in London employer: Third Nexus Group Limited
Third Nexus Group Limited is an exceptional employer that fosters a dynamic and innovative work culture in Hove, UK. With a strong emphasis on employee growth, we provide opportunities for professional development through hands-on experience with cutting-edge technologies like Dynatrace and AWS. Our hybrid work model promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business Analysis - Insurance Domain in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Third Nexus Group Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
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✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Third Nexus Group Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Head of Business Analysis - Insurance Domain in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Third Nexus Group Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Third Nexus Group Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Third Nexus Group Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Third Nexus Group Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Third Nexus Group Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Third Nexus Group Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
