At a Glance
- Tasks: Monitor systems and respond to cyber security alerts as a Tier 1 SOC Support Analyst.
- Company: Join a dynamic UK-based Service Desk team focused on cyber security.
- Benefits: Competitive salary up to £36,000pa and flexible working options.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
- Why this job: Make a real impact in protecting organisations from cyber threats.
- Qualifications: 1 year experience in a similar role and relevant Microsoft certifications.
The predicted salary is between 29700 - 36300 £ per year.
We are currently looking for a Tier 1 Cyber Security SOC Support Analyst to join our expanding UK based Service Desk team. The ideal candidate would be someone that is already in a similar role and has a minimum of 1-year experience.
As a Tier 1 SOC Support Analyst, you will be primarily responsible for monitoring systems and making the initial response to any flags or alerts that come in via support tickets or telephone tickets. One of the key responsibilities is also to review and categorise potential threats in order of priority and dismiss any false alarms, whilst also gathering information and escalating the most urgent threats to the Escalations Management Team.
Job Specifications:
- Preference given to candidates with MSP background
- Minimum 1 year proven experience in a Tier 1 Cyber Security SOC Support Analyst role
- Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies
- Working knowledge of Microsoft Defender suite including Endpoint Detection and Response
- Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspective
Essential Certification:
- SC-200 Microsoft Certified: Security Operations Analyst Associate
- SC-900 Microsoft Certified: Security Compliance and Identity Fundamentals
Personal Skills:
- Highly Motivated
- Can do attitude
- Attention to detail
- Excellent communication
- Proven client service skills
- Ability to work under pressure
- Willingness to work flexibly as required
- Good telephone etiquette
Main Tasks and Responsibilities:
- Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service
- Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or escalate incidents to the Escalations Management Team for further information/support
- Manage technical and stakeholder incident reporting via concise communications
- Manage client communication channels during an active incident
- Liaise with third party service suppliers where necessary, logging tickets and act as a central point of contact for active incidents
- Provide operational support to the wider Cyber Security Team on security incidents
- Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customers informed of progress
Cyber Security SOC Analyst in London employer: Third Nexus Group Limited
As a Senior Solutions Engineer at our Oxford office, you will be part of a dynamic Engineering Team that values innovation and collaboration. We offer competitive salaries, performance bonuses, and a supportive work culture that prioritises employee growth through continuous learning and development opportunities. Our commitment to providing the best tools and technology ensures that you can excel in your role while contributing to meaningful projects that enhance our core services.
