At a Glance
- Tasks: Engage industry experts and deliver insights to top investors under tight deadlines.
- Company: Join Third Bridge, a leading firm connecting investors with expert insights.
- Benefits: Competitive salary, uncapped bonuses, 25+ vacation days, and flexible work options.
- Other info: Dynamic culture with social events and a focus on personal development.
- Why this job: Launch your career in a fast-paced environment with clear progression opportunities.
- Qualifications: Ambitious individuals with leadership experience and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Get AI-powered advice on this job and more exclusive features. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Want to accelerate your career in a high‑energy, commercial role? If you’re competitive, a confident communicator, both on the phone and in person, and hungry to grow fast, our Associate role at Third Bridge could be your next big move.
About Third Bridge: We connect the world’s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need—fast. Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision‑makers. This is where ambitious people come to accelerate their careers.
Why Join Us? We’re offering more than a role— we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long‑term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years.
You’ll thrive if you:
- Love a fast‑paced, target‑driven environment
- Have the confidence to pick up the phone and start conversations with anyone
- Are naturally curious, quick to learn and love to solve complex problems
- Build rapport fast and think on your feet
- Are resilient and motivated to exceed goals
What You’ll Do: You’ll be at the heart of our business—finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls.
Day to day, you’ll:
- Own projects end‑to‑end, truly understanding the specific client needs and scheduling high‑calibre expert calls.
- Cold call and engage experts across industries, overcoming objections and winning buy‑in
- Work at speed, managing multiple projects and clients at once
- Learn fast, gaining broad knowledge of markets, business models, and regulations
- Cross‑Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1‑1 calls.
What You’ll Gain:
- Commercial edge: Sales, negotiation, relationship‑building skills and the opportunity to develop leadership skills very early in your career
- Client exposure: Work with leading private equity firms, hedge funds, and consultancies
- Clear progression: Every manager started in the Associate role; promotion possible within 2 years
- Annual Personal Development Allowance to invest in your growth
Qualifications: You’re intellectually strong, ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.
Salary and Benefits: Total first‑year salary is expected to be £51,000‑£68,000 (based on average‑high performance). This is in line with a £40,000 base salary plus an uncapped performance bonus accessible after your first month. Enjoy comprehensive benefits including health, dental, vision, pension contributions, and more. Appreciate good work‑life balance with 25+ vacation days, flex days, and work from anywhere for one month per year. Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.
Would you like to learn more about our Associate position? Take our free virtual job simulation and learn what it is like to work in this role.
Associate, Client Services employer: Third Bridge Group
At Third Bridge, we offer an exceptional opportunity for ambitious individuals to kickstart their careers in a vibrant and fast-paced environment. As a Client Services Associate, you'll not only gain invaluable commercial skills but also enjoy a clear path for progression, with many of our top performers advancing to management roles within just two years. Our supportive culture, comprehensive benefits, and commitment to employee development make us an outstanding employer in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Client Services
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Third Bridge Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Third Bridge Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Associate, Client Services
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Third Bridge Group:Your cover letter is your chance to shine! Tell us why you want to work at Third Bridge Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Third Bridge Group!
How to prepare for a job interview at Third Bridge Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
