DevOps Engineer in Swansea

We’re looking for a talented DevOps Engineer to join our growing team to help deliver and support the technical foundations that power our Thinqi product which is used around the world. You’ll play a key role in maintaining a large estate of systems and cloud infrastructure, while working closely with engineering, operations, and customers to ensure everything runs smoothly. This is a hands-on role combining technical delivery, operational support, and continuous improvement. You’ll be trusted to work independently, think critically, and take ownership, while also collaborating across teams to deliver high-quality outcomes for our clients.

What you'll be doing

• Maintain and support a large estate of AWS cloud infrastructure.
• Administer and integrate applications with our award-winning LMS.
• Build, maintain, and improve infrastructure using Infrastructure-as-Code (e.g. CloudFormation).
• Participate in an out-of-hours rota as required (with flexible lieu time in return).

DevSecOps & Security

• Help maintain a fit-for-purpose IT and hosting estate.
• Identify, escalate, and support remediation of security incidents and vulnerabilities.
• Contribute to threat modelling, penetration test remediation, and security documentation.
• Work closely with engineering, operations, and project teams to meet delivery targets.
• Liaise directly with customers and external suppliers to troubleshoot and resolve issues.
• Support the helpdesk team with common customer requests and platform queries.
• Use approved AI tools to support day-to-day operations, troubleshooting and documentation.
• Apply critical judgement to AI-generated outputs, ensuring alignment with company standards.
• Identify repetitive operational tasks suitable for AI-assisted automation.
• Assess AI-driven recommendations for security, performance, and cost impact.

What we're looking for

• Experience as a DevOps Engineer or in a similar software or infrastructure role.
• Strong Windows and Linux system administration skills (including shell scripting – Bash, PowerShell, etc.).
• Hands-on experience with cloud platforms, ideally AWS.
• Experience with Docker and containerised environments.
• Proficiency with version control systems (Git).
• Experience using Infrastructure-as-Code tools (e.g. CloudFormation).
• Working knowledge of SQL and NoSQL databases (e.g. PostgreSQL, MongoDB).
• Excellent attention to detail and a proactive, problem-solving mindset.
• Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.

Nice to have

• Experience using AI coding tools such as VS Code Copilot.
• AWS SysOps Administrator certification (or equivalent).
• BSc in Computer Science, Engineering, or a related field.

Please note: the successful candidate will undergo SC and NPPV Level 2 vetting. Please only apply if you feel you will pass the vetting requirements.

Important things to consider about this role

• This role requires UK residency and eligibility for security vetting, due to the nature of the systems we work with.
• You’ll need to be flexible with working patterns at times to support system monitoring rotas. We aim to plan these in advance wherever possible.
• You’ll be working in a fast-paced, high-responsibility environment within a growing business, so being comfortable prioritising and staying calm under pressure is important.
• We value people who enjoy continuous learning, are curious about new technologies, and want to keep developing their skills as the industry evolves.
• Collaboration is key, you’ll be working closely with a range of stakeholders to deliver the best outcomes for our users, customers and the wider business.

This is a fantastic opportunity for a talented DevOps Engineer to further their career with a growing EdTech and a proven team of world-class professionals. The role will let you work on meaningful projects that will positively impact end-users lives and careers. You’ll be working with a modern DevOps environment using the latest technologies including AI-assisted engineering and agents.

Clear progression path to Senior DevOps Engineer roles for high performers. Pension scheme with employer contributions. Modern tech stack and home office setup. Flexible Working: Core collaboration hours are 10:00am–2:30pm. DevOps Engineers are part of a monitoring rota covering early starts and late-afternoon support. Parking: Discounted season tickets are available for car parking locally. Location: Hybrid (Office located in Swansea, South Wales, UK).