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- Tasks: Provide first-line IT support, troubleshoot issues, and assist with system setups.
- Company: Join a respected Legal 500 firm known for its dynamic work environment.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Why this job: Kickstart your IT career in a professional setting where your skills truly matter.
- Qualifications: A-Levels or equivalent, strong communication skills, and a full UK driving licence.
- Other info: Office-based role in Blandford with occasional travel to other locations.
The predicted salary is between 18400 - 21000 £ per year.
Join a highly respected Legal 500 firm as an Trainee IT Support specialist where your skills will keep the team connected and running smoothly.
Were looking for a proactive and driven IT Support traineeto join our office-based team in Blandford. This is a fantastic opportunity for someone with a geniune interest inIT Supportwho enjoys solving problems, working with people, and delivering excellent internal service across a dynamic business.
As an IT Support team member, you will provide day-to-day technical support across the firm, assisting colleagues with hardware, software, and system-related queries. The ability to drive is essential due to occasional travel between office locations.
This role would suit a school/college leaver who is looking to kick start their career within a professional services enviroment.
What Youll Be Doing
- Providing first-line IT Support to all staff across the firm
- Troubleshooting hardware, software, and network issues
- Assisting with system setups, equipment installations, and user on boarding
- Liaising with external IT providers when required
- Offering hands-on technical support to ensure smooth daily operations
What Were Looking For
- Previous IT Support experience (bonus)
- Full UK driving licence (essential)
- A-Levels or equivalent qualifications
- Strong communication and problem-solving skills
- Proactive, approachable, and able to work well under pressure in a fast-paced environment
Key Details
- Salary: £23,000 £25,000 (depending on experience)
- Location: Blandford Office-based (full-time)
- Travel: Ability to drive is essential due to occasional travel to other offices
This is an excellent opportunity to grow your IT Support career within a supportive and forward-thinking firm, where your contribution will be highly valued and visible. If youre ready to take the next step in your IT Support journey, wed love to hear from you.
GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found atwww.gerrrardwhite.com
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Trainee IT Support employer: Thinkways Software Technologies Pvt. Ltd.
Contact Detail:
Thinkways Software Technologies Pvt. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT Support
✨Tip Number 1
Familiarise yourself with common IT support tools and software. Knowing your way around ticketing systems, remote desktop applications, and basic troubleshooting techniques will give you a solid foundation to impress during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. This could be from school projects, personal experiences, or any informal IT support you've provided to friends or family.
✨Tip Number 3
Network with current IT professionals, especially those in legal or professional services. Attend local tech meetups or online forums to gain insights into the industry and potentially get referrals for the position.
✨Tip Number 4
Demonstrate your enthusiasm for IT support by staying updated on the latest trends and technologies. Mention any relevant online courses or certifications you've completed, as this shows your commitment to continuous learning in the field.
We think you need these skills to ace Trainee IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant IT support experience, even if it's from school projects or personal initiatives. Emphasise your problem-solving skills and any technical knowledge you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your genuine interest in IT support. Mention specific examples of how you've solved problems or helped others with technology, and express your enthusiasm for working in a professional services environment.
Highlight Communication Skills: Since the role requires strong communication skills, provide examples in your application of how you've effectively communicated with others, whether in a team setting or while assisting someone with tech issues.
Show Your Proactivity: Demonstrate your proactive nature by mentioning any instances where you've taken the initiative to learn new technologies or improve processes. This will show that you're ready to contribute positively to the team.
How to prepare for a job interview at Thinkways Software Technologies Pvt. Ltd.
✨Show Your Passion for IT Support
Make sure to express your genuine interest in IT Support during the interview. Share any relevant experiences or projects you've worked on, even if they were part of your studies. This will demonstrate your enthusiasm and commitment to the role.
✨Prepare for Technical Questions
Expect to be asked about troubleshooting common hardware and software issues. Brush up on basic IT concepts and be ready to explain how you would approach resolving specific problems. This shows that you're proactive and knowledgeable.
✨Highlight Your Communication Skills
As an IT Support trainee, you'll need to communicate effectively with colleagues. Be prepared to discuss how you would explain technical issues in simple terms. Providing examples of past experiences where you've successfully communicated complex information can be beneficial.
✨Demonstrate Problem-Solving Abilities
Be ready to showcase your problem-solving skills. You might be given a hypothetical scenario during the interview, so think through your approach to resolving issues logically and efficiently. This will highlight your ability to work well under pressure.
