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- Tasks: Review and process pet insurance claims while providing exceptional customer service.
- Company: Join a leading pet insurance company with a focus on support and growth.
- Benefits: Flexible remote work, 24 days leave, health cash plan, and exclusive discounts.
- Why this job: Make a real difference in pet owners' lives while advancing your career.
- Qualifications: Must be a Qualified Veterinary Nurse or experienced Pet Claims Assessor.
- Other info: Enjoy a supportive team environment with opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
Do you have Pet Claims Assessing or Veterinary Nurse experience and looking for a new challenge? We are looking for Pet Claims Assessors to join our Assessing team on a remote basis (must be UK based).
Hours: Full Time - Monday to Friday 8am-4pm while in training and then Monday-Friday 10-6pm - no part time or condensed hours offered. Start date: February 2026 - Applicants must be able to commit to this start date.
Why Join Us? This is more than just a job, it’s a chance to use your veterinary knowledge and claims experience in a rewarding role that offers both challenge and career growth. You’ll be at the forefront of ensuring pet owners receive timely support when they need it most.
Key Responsibilities
- Review and process pet insurance claims efficiently, ensuring accuracy and adherence to guidelines.
- Work closely with veterinary practices and customers to gather necessary information for claims assessment.
- Ensure claims are settled swiftly, within Service Level Agreements (SLAs), and identify any potential fraudulent claims for referral.
- Offer exceptional customer service by providing clear, prompt communication and building strong relationships with customers and colleagues.
- Maintain up-to-date knowledge of policies, products, and systems to help explain cover details to customers.
What We’re Looking For
- Experience: Must be a Qualified Veterinary Nurse or experienced Pet Claims Assessor with relevant industry experience.
- Skills: Excellent phone and communication skills, high attention to detail, strong IT and data entry skills, and the ability to work both independently and as part of a team.
- Attitude: A flexible, proactive approach to work and a willingness to embrace new tasks and challenges.
What’s In It for You?
- Flexible, remote working so you can achieve a healthy work-life balance.
- 24 days of annual leave + bank holidays, with the option to purchase additional days.
- Health Cash Plan to help with medical expenses.
- Access to an exclusive benefits scheme offering discounts on shopping, dining, travel, and more.
- Life Assurance at 4x your annual salary.
- Employee referral scheme to reward you for bringing talent into the team.
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Other
Industries: Insurance
Vet Nurses and Pet Claims Assessors Wanted in Portsmouth employer: Thinkways Software Technologies Pvt. Ltd.
Contact Detail:
Thinkways Software Technologies Pvt. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vet Nurses and Pet Claims Assessors Wanted in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to fellow Vet Nurses or Pet Claims Assessors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Vet Nurses and Pet Claims Assessors, and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you shine!
✨Tip Number 3
Show off your skills! Create a portfolio showcasing your experience and achievements in veterinary nursing or claims assessing. This can really set you apart from other candidates when applying through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Vet Nurses and Pet Claims Assessors Wanted in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Veterinary Nurse or Pet Claims Assessor. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what really matters. Remember, attention to detail is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Thinkways Software Technologies Pvt. Ltd.
✨Know Your Stuff
Make sure you brush up on your veterinary knowledge and claims assessing experience. Be ready to discuss specific cases or scenarios you've handled in the past, as this will show your expertise and confidence in the field.
✨Show Off Your Communication Skills
Since you'll be working closely with customers and veterinary practices, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to refine your communication style and ensure you can convey complex information simply.
✨Be Ready for Scenario Questions
Prepare for questions that assess your problem-solving skills. Think about how you would handle potential fraudulent claims or difficult customer interactions. Having examples ready will demonstrate your ability to think on your feet.
✨Emphasise Your Team Spirit
Even though this role is remote, teamwork is still crucial. Share examples of how you've successfully collaborated with others in previous roles. Highlighting your flexibility and proactive approach will show you're a great fit for their team-oriented culture.
