Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle calls, generate business, and deliver top-notch customer service.
- Company: Dynamic hybrid call centre in Newtownards with a focus on teamwork.
- Benefits: Competitive pay, flexible working, and opportunities for growth.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: Strong telephony skills, computer literacy, and 5 GCSEs including Maths and English.
- Other info: Previous insurance experience is a bonus; performance targets are key.
The predicted salary is between 30000 - 42000 £ per year.
A hybrid call center company is looking for an Account Handler to join their Commercial Team in Newtownards, Northern Ireland. The role involves handling calls to generate business and provide excellent customer service.
Candidates should have:
- Strong telephony skills
- Computer literacy
- At least 5 GCSEs, including Maths and English
Previous insurance experience is a plus, and the role emphasizes achieving performance targets while maintaining high-quality service.
SME Insurance Advisor – Hybrid Call Center in Newtownards employer: Thinkways Software Technologies Pvt. Ltd.
Contact Detail:
Thinkways Software Technologies Pvt. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Insurance Advisor – Hybrid Call Center in Newtownards
✨Tip Number 1
Make sure you know the ins and outs of the insurance industry. Brush up on your knowledge about different types of insurance products and services. This will not only help you in interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your telephony skills! Since this role is all about handling calls, try role-playing with a friend or family member. Get comfortable with answering questions and providing information clearly and confidently.
✨Tip Number 3
Don’t underestimate the power of a good follow-up. After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows that you're proactive and keen to join our team!
We think you need these skills to ace SME Insurance Advisor – Hybrid Call Center in Newtownards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telephony skills and any relevant experience in insurance. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the SME Insurance Advisor position and how you can contribute to our Commercial Team. Keep it friendly and professional!
Showcase Your Customer Service Skills: Since this role is all about providing excellent customer service, make sure to include examples of how you've gone above and beyond for customers in the past. We love to see that passion for helping others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Thinkways Software Technologies Pvt. Ltd.
✨Know Your Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and concepts in the industry, as well as any recent changes or trends. This will show that you're genuinely interested in the role and can engage in meaningful conversations.
✨Show Off Your Telephony Skills
Since this role involves handling calls, practice your phone etiquette. You might want to do a mock call with a friend or family member. Focus on clarity, tone, and how you handle questions. This will help you feel more confident and prepared when it comes to demonstrating your telephony skills during the interview.
✨Highlight Your Customer Service Experience
Think of specific examples from your past roles where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will illustrate your ability to maintain high-quality service while achieving performance targets.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and performance expectations. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
