Infrastructure Junior Technician

Infrastructure Junior Technician

Entry level 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide first-line technical support and assist with IT systems maintenance.
  • Company: Join GWV Talent Solutions, a dynamic player in the IT recruitment space.
  • Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
  • Why this job: Kickstart your IT career while making a real impact on infrastructure security.
  • Qualifications: Experience in technical support and a solid understanding of IT systems required.
  • Other info: This role is perfect for tech-savvy individuals eager to learn and grow.

The predicted salary is between 28800 - 43200 £ per year.

Location: Brentwood

Are you a technically savvy and motivated individual ready to kickstart or build on your career in IT? Were looking for an enthusiastic Infrastructure Junior Technician to join our dynamic Operations team in Brentwood. This is an exciting opportunity to work across a variety of IT systems, support internal users, and contribute to maintaining a secure and efficient infrastructure.

Key Responsibilities

  • Provide first-line technical support via the Service Desk and third-party support providers (e.g., Wanstor)
  • Log, manage, and escalate IT tickets as needed
  • Support user onboarding and offboarding, including system access and hardware setup
  • Perform routine checks, backups, and health monitoring of IT systems
  • Maintain accurate documentation and inventories
  • Assist with security updates and ensure infrastructure is up to date
  • Collaborate with the IT team on infrastructure improvements and projects

What Were Looking For:

  • Experience in a technical support or infrastructure role
  • Solid understanding of IT systems, networks, and hardware/software
  • Strong troubleshooting and communication skills
  • Highly organised, with excellent attention to detail
  • Ability to manage time effectively and work both independently and as part of a team

Key Attributes:

  • Problem-solver with a proactive mindset
  • Clear communicator with strong interpersonal skills
  • Adaptable and willing to learn new technologies
  • Committed to delivering a high standard of service

GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found atwww.gerrrardwhite.com

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Infrastructure Junior Technician employer: Thinkways Software Technologies Pvt. Ltd.

Join our vibrant Operations team in Brentwood as an Infrastructure Junior Technician, where you'll be supported in your career growth within a collaborative and innovative work culture. We offer comprehensive training, opportunities for professional development, and a commitment to maintaining a secure and efficient IT infrastructure, making us an excellent employer for those eager to make a meaningful impact in the tech industry.
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Contact Detail:

Thinkways Software Technologies Pvt. Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Infrastructure Junior Technician

✨Tip Number 1

Familiarise yourself with common IT systems and tools that are used in infrastructure roles. This could include understanding ticketing systems, remote support software, and basic networking concepts, as these will be crucial for your day-to-day tasks.

✨Tip Number 2

Brush up on your troubleshooting skills by practicing with real-world scenarios. You can find online resources or forums where common IT issues are discussed, which will help you develop a problem-solving mindset that is essential for this role.

✨Tip Number 3

Network with professionals in the IT field, especially those who work in infrastructure roles. Attend local meetups or join online communities to gain insights and advice that could give you an edge when applying for the position.

✨Tip Number 4

Demonstrate your enthusiasm for learning new technologies during interviews. Show that you are adaptable and willing to take on challenges, as this is a key attribute we look for in candidates for the Infrastructure Junior Technician role.

We think you need these skills to ace Infrastructure Junior Technician

Technical Support
IT Systems Knowledge
Network Troubleshooting
Hardware/Software Proficiency
Ticket Management
User Onboarding and Offboarding
Documentation Skills
Attention to Detail
Time Management
Communication Skills
Problem-Solving Skills
Adaptability
Team Collaboration
Proactive Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in technical support or infrastructure roles. Emphasise your understanding of IT systems, networks, and hardware/software to align with the job requirements.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills such as troubleshooting and communication, and explain how they make you a great fit for the Infrastructure Junior Technician position.

Highlight Relevant Experience: In your application, focus on any previous roles or projects where you provided technical support or worked with IT systems. Use concrete examples to demonstrate your problem-solving abilities and attention to detail.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key attributes for this role.

How to prepare for a job interview at Thinkways Software Technologies Pvt. Ltd.

✨Show Your Technical Knowledge

Make sure to brush up on your understanding of IT systems, networks, and hardware/software. Be prepared to discuss any relevant experience you have in technical support or infrastructure roles, as this will demonstrate your capability for the position.

✨Demonstrate Problem-Solving Skills

During the interview, be ready to share examples of how you've tackled technical issues in the past. Highlight your proactive mindset and ability to troubleshoot effectively, as these are key attributes for an Infrastructure Junior Technician.

✨Communicate Clearly

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. This will show that you can effectively support internal users and collaborate with the IT team.

✨Be Organised and Detail-Oriented

Since the role requires managing IT tickets and maintaining documentation, showcase your organisational skills. Mention any tools or methods you use to stay organised, and provide examples of how your attention to detail has positively impacted your work.

Infrastructure Junior Technician
Thinkways Software Technologies Pvt. Ltd.
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