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For Companies At a Glance
- Tasks: Lead and oversee the delivery of key programmes and projects from start to finish.
- Company: Join Markerstudy Group, a leading player in the UK insurance market with over 6,000 employees.
- Benefits: Enjoy flexible hybrid working, private medical care, a yearly bonus, and 26 days annual leave.
- Why this job: Shape impactful change across diverse projects while fostering a positive team culture.
- Qualifications: Experience in managing large programmes and strong stakeholder management skills required.
- Other info: Work from various locations and be part of a dynamic, innovative team.
The predicted salary is between 43200 - 72000 £ per year.
Head of Delivery Change
Our Head of Delivery Change can be based from either one of our offices in Manchester, Stoke, Southport, Peterborough or Portsmouth. We work on a hybrid basis between working from home and an office.
This is a key leadership position, responsible for the successful delivery of approved Programmes and Projects from initiation through to completion, as well as for oversight of Programme Managers and their teams.
We have a broad and varied change portfolio with this role spanning across Pricing, Underwriting, Capacity Provision, Infrastructure, Cyber, Data and Group Services, with an established and engaged team of Project and Programme Managers. The successful individual will have the influence to shape and continuously improve how we land change at scale within the Group.
Typical Accountabilities And Responsibilities
Programme & Project Oversight:
- Ensure that approved Programmes and Projects are delivered safely and efficiently, from initiation to completion.
- Oversight and line management of Programme Managers and their teams.
- Manage the allocation of Projects and Programmes to Programme Managers, and the movement of work from Backlogs into Active Delivery, in line with agreed WIP limits.
- Monitor Programme Delivery Performance against agreed KPIs, taking corrective actions as appropriate.
Stakeholder Management
- Form strong relationships with internal & external stakeholders at Director level and below.
- Support Programme Managers and their teams in the removal of blockers, and the resolution of escalations.
Assurance
- Responsible for ‘first line\’ Quality Assurance for Programme and Project deliverables
- Make informed decisions in line with delegated authority limits of project spend, invoice approval, gate movements
Risk & Issue Management
- Work in partnership with the Head of PMO to ensure Risk Management Strategies are executed to identify and resolve Programme and Project level Risks and Issues.
Process Improvement
- Identify and execute improvements to delivery processes, frameworks and tooling to reduce change delivery cycle time, and costs.
Function Scaling & Growth
- Safely execute the scaling up/down of Programmes, Projects and Resources according to demand.
Other
- Deputise for the Associate Director of Change Delivery as and when required.
- Own continuous professional development.
- Develop a positive working environment and culture within your function.
What We Are Looking For
- A person who has previous experience managing large Programmes or has previous experience as a Head of Change and can demonstrate a track record of delivery.
- Knowledge and awareness of both waterfall and agile delivery best practice.
- An engaging individual who is previous leadership experience.
- A person who is comfortable managing stakeholders up to C suite level.
- A person who has experience of managing 3rd party supplier delivery effectively across large programmes / portfolio level.
What we offer?
- A collaborative and fast paced work environment
- Private medical health care plan
- Yearly bonus scheme
- 26 days annual leave plus of Bank Holidays
- Vibrant, modern offices
- Flexible hybrid working
About Us
Markerstudy Group is a major force in UK general insurance market, combining scale with innovation. Markerstudy Group have deep product and distribution reach through multiple brands and an experienced leadership foundation coordinating diverse and fast-evolving business units. The Group employs more than 6,000 people across the UK.
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Head of Change Delivery employer: Thinkways Software Technologies Pvt. Ltd.
Contact Detail:
Thinkways Software Technologies Pvt. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Change Delivery
✨Tip Number 1
Network with professionals in the change delivery space, especially those who have experience in managing large programmes. Attend industry events or webinars to connect with potential colleagues and learn about their experiences at similar organisations.
✨Tip Number 2
Familiarise yourself with the specific methodologies used in both waterfall and agile delivery. Consider obtaining certifications or attending workshops that focus on these practices to demonstrate your commitment and expertise in these areas.
✨Tip Number 3
Prepare to discuss your previous leadership experiences in detail, particularly how you've managed stakeholders at various levels, including C-suite executives. Use specific examples to illustrate your ability to influence and drive change effectively.
✨Tip Number 4
Research Markerstudy Group's current projects and initiatives within their change portfolio. Understanding their strategic goals will help you tailor your discussions during interviews and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Head of Change Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large programmes and your leadership skills. Use specific examples that demonstrate your track record of delivery, especially in change management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Head of Change Delivery role. Discuss how your previous experiences align with the responsibilities outlined in the job description, particularly in stakeholder management and process improvement.
Highlight Relevant Skills: Emphasise your knowledge of both waterfall and agile delivery best practices. Mention any experience you have with risk and issue management, as well as your ability to manage third-party supplier delivery effectively.
Showcase Leadership Experience: Provide examples of your previous leadership roles and how you've successfully managed teams. Highlight your ability to build strong relationships with stakeholders at all levels, particularly at the Director level and above.
How to prepare for a job interview at Thinkways Software Technologies Pvt. Ltd.
✨Showcase Your Leadership Experience
As a Head of Change Delivery, you'll need to demonstrate your previous leadership experience. Be prepared to discuss specific examples where you've successfully managed large programmes and led teams through change.
✨Understand the Change Portfolio
Familiarise yourself with the broad change portfolio mentioned in the job description. Research how pricing, underwriting, capacity provision, and other areas are currently managed, and be ready to share your insights on improving these processes.
✨Prepare for Stakeholder Management Questions
Since stakeholder management is crucial for this role, think of examples where you've built strong relationships with stakeholders at various levels. Be ready to discuss how you’ve resolved conflicts or removed blockers in past projects.
✨Demonstrate Your Knowledge of Delivery Methodologies
The role requires knowledge of both waterfall and agile delivery best practices. Brush up on these methodologies and be prepared to discuss how you've applied them in your previous roles, especially in managing third-party supplier delivery.
