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- Tasks: Manage complex personal injury claims across various jurisdictions with a focus on negotiation and compliance.
- Company: Join a supportive team in a dynamic personal injury claims environment.
- Benefits: Enjoy hybrid working, tailored training, and clear career progression opportunities.
- Why this job: Make a real impact by handling high-value claims and developing specialist expertise.
- Qualifications: Experience in personal injury claims and strong negotiation skills are essential.
- Other info: Collaborative culture with ongoing support for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Locations: Tunbridge Wells, Chelmsford, Whitstable, Haywards Heath
Hybrid working – typically 1 day per week in the office once probation is complete
About The Role
We are looking for experienced and adaptable Personal Injury Claims Handler to join our Specialist PI Team. This role involves managing personal injury claims outside England and Wales, requiring a strong understanding of both Civil Procedure Rules (CPR) and jurisdiction‑specific processes (non‑England & Wales). You will handle complex cases that fall outside standard portals, applying technical knowledge of liability, causation, and quantum while navigating varied legal systems. Strong negotiation skills, cultural awareness, and the ability to manage cross‑border claims are essential. We will support you with comprehensive training, a personal development plan, and clear career progression opportunities. Performance is measured against transparent KPIs, with annual reviews and the chance to earn an annual pay review.
What You Will Be Doing
- Manage personal injury claims under CPR and relevant jurisdictional rules outside England and Wales.
- Handle complex and high‑value claims, including those involving cross‑border considerations.
- Assess liability and quantum, reviewing medical reports, expert evidence, and jurisdiction‑specific documentation.
- Negotiate settlements within agreed authority levels, balancing commercial and customer considerations.
- Maintain accurate records, reserves, and task management to ensure timely progression.
- Escalate cases requiring specialist input or external counsel appropriately.
- Collaborate with internal teams, solicitors, and external stakeholders to achieve positive outcomes.
- Ensure compliance with FCA, DPA, TCF, CPR, and jurisdiction‑specific regulations.
- Take ownership of your personal development, supported by ongoing training and coaching.
What We Are Looking For
- Proven experience handling personal injury claims under CPR and/or across multiple jurisdictions (non‑England & Wales).
- Strong understanding of liability, causation, and quantum.
- Excellent negotiation and communication skills, with confidence in managing complex cases.
- Ability to interpret medical evidence and apply legal principles effectively.
- Highly organised with the ability to manage a varied and challenging caseload.
- Commercially aware and adaptable, with a proactive mindset.
- Strong team player with a ‘can do’ attitude.
What We Offer
- Hybrid working (typically 1 day in the office per week once probation is complete).
- Clear development pathways with tailored training and coaching.
- A collaborative and supportive team culture.
- The chance to build specialist expertise in a dynamic personal injury claims environment.
Claims Handler - Specialist PI in Brentwood employer: Thinkways Software Technologies Pvt. Ltd.
Contact Detail:
Thinkways Software Technologies Pvt. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler - Specialist PI in Brentwood
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to personal injury claims. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your negotiation skills! During interviews, be ready to discuss specific examples where you successfully negotiated settlements or managed complex cases. This will highlight your expertise and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Claims Handler - Specialist PI in Brentwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with personal injury claims, especially under CPR and across different jurisdictions. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Specialist PI Team. Share specific examples of your negotiation skills and how you've handled complex cases in the past.
Showcase Your Knowledge: In your application, demonstrate your understanding of liability, causation, and quantum. We’re looking for someone who can navigate the intricacies of cross-border claims, so let us know how you’ve tackled similar challenges before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Thinkways Software Technologies Pvt. Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of Civil Procedure Rules (CPR) and the specific jurisdictional processes relevant to personal injury claims outside England and Wales. Being able to discuss these confidently will show that you're serious about the role.
✨Show Off Your Negotiation Skills
Prepare examples of past negotiations you've handled, especially those involving complex or high-value claims. Highlight how you balanced commercial interests with customer needs, as this is crucial for the role.
✨Be Organised
Demonstrate your organisational skills by discussing how you manage a varied caseload. Bring up any tools or methods you use to keep track of records and ensure timely progression of claims.
✨Team Player Vibes
Emphasise your ability to collaborate with internal teams and external stakeholders. Share experiences where teamwork led to positive outcomes, showcasing your 'can do' attitude and adaptability.
