ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. We use the latest technologies to give traders seamless access to our proprietary trading platforms. ThinkMarkets is seeking a commercially minded Community Manager to build, engage, and grow our global trading communities across social media, messaging platforms, forums, and online channels. Working closely with Marketing, CRM, Product, Customer Support, and Regional teams, you will foster meaningful relationships with traders, creators, affiliates, and brand advocates while strengthening brand reputation, gathering community insights, and driving customer engagement, loyalty, and advocacy. Community Strategy & Growth Develop and execute a global community engagement strategy. Build and grow trading communities across social media, forums, and messaging platforms. Drive engagement through campaigns, discussions, and community initiatives. Build relationships with influencers, affiliates, and community ambassadors. Community Engagement & Reputation Act as the voice of ThinkMarkets by managing community interactions across all platforms. Community Insights & Collaboration Gather community feedback and share insights with Product, Marketing, CRM, and Customer Support teams. Support product launches, marketing campaigns, webinars, livestreams, trading competitions, and community events. Drive participation and engagement through community initiatives and promotional activities. Monitor community growth, engagement, sentiment, and customer satisfaction. Produce regular performance reports and optimise community strategies using data and customer feedback. Track competitor activity and industry trends to identify opportunities for growth. Bachelor's degree in Marketing, Communications, Business, or a related field. ~3+ years' experience in Community Management, Social Media, or Digital Marketing. ~ Experience within fintech, financial services, online trading, cryptocurrency, or technology is highly desirable. ~ Strong understanding of social media and community platforms, with experience using community management and analytics tools. ~ Passion for financial markets, trading, and building engaged online communities.
Technology Communities Coordinator in London employer: ThinkMarkets
ThinkMarkets is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Scrum Product Owner role. With a strong emphasis on employee growth and development, we offer opportunities to work with cutting-edge technology in a hybrid environment, allowing for flexibility and collaboration. Our commitment to bridging the gap between traders and platforms ensures that you will be part of a mission-driven team dedicated to delivering high-quality solutions that enhance the trading experience for clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Communities Coordinator in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like ThinkMarkets. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Technology Communities Coordinator in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to ThinkMarkets.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on ThinkMarkets's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at ThinkMarkets
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with ThinkMarkets.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at ThinkMarkets will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former ThinkMarkets employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
