At a Glance
- Tasks: Lead marketing operations for a global fintech company across crypto, forex, and prop trading.
- Company: Join ThinkMarkets, a cutting-edge financial technology firm revolutionising trading solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and drive impactful marketing strategies.
- Why this job: Be at the forefront of marketing innovation in the dynamic world of finance.
- Qualifications: 8-12 years in marketing operations with a strong grasp of digital performance metrics.
The predicted salary is between 36000 - 60000 € per year.
ThinkMarkets is a global financial technology company providing multi‑asset trading solutions to clients around the world. Through our flagship ThinkTrader platform we empower traders with seamless 24/7 access to global financial markets across thousands of instruments. Our mission is to empower clients to trade the world in the palm of their hand, leveraging advanced technology, intuitive interfaces, and world‑class execution infrastructure.
We’re seeking a highly structured, process‑led Head of Marketing Operations who will act as the central command and a key driver of execution and delivery for our global multi‑brand marketing engine across forex brokerage, crypto exchange and prop trading verticals. This role is pivotal in ensuring the timely and high‑quality delivery of all marketing initiatives and providing clear, actionable insights through robust reporting.
Process Owner & Marketing Governance- Architect and enforce the full end‑to‑end process—from campaign brief to creative, website and landing pages, through compliance, and finally to launch.
- Build and maintain SOPs, SLAs, and approval workflows covering creative assets, tracking, and wireframes.
- Develop and implement project management methodologies tailored for marketing campaigns, ensuring effective tracking of progress, roadblocks, and dependencies.
- Establish clear accountability frameworks for each stage of the marketing delivery pipeline, from ideation to post‑campaign analysis and retrospective review.
- Align media strategy across display, search, social, affiliate, and programmatic channels.
- Monitor KPIs (CAC, CPL, ROAS, LTV) across verticals and brands, identifying gaps and driving action through comprehensive, regular performance reports.
- Translate complex data into clear, actionable insights, creating dashboards and presentations that highlight key trends, opportunities, and areas for optimisation and improvement.
- Own the operational delivery and performance of all web assets, landing pages, and SEO deliverables.
- Collaborate with Product, Dev, and Design teams to optimise conversion flows, A/B test pages, and ensure pixel‑perfect execution.
- Act as the marketing compliance gatekeeper, working with legal teams to ensure timely approvals and audit‑readiness across all regulated markets (FCA, CySEC, DFSA, ASIC, etc.).
- Build pre‑approval and post‑review frameworks for all global campaigns.
- Oversee the full tracking infrastructure: pixels, UTM governance, GA4, attribution tools.
- Manage the martech stack and ensure system health across CRM, CMS, and data pipelines.
- Set up automated dashboards and reporting flows to enable real‑time, accessible visibility for senior leadership, enabling data‑driven decision‑making across all marketing efforts.
- Coordinate with creative, design, product, engineering, compliance/legal, and finance for seamless execution and accountability.
- 8–12 years in marketing operations, performance marketing, or marketing program management, ideally within forex, crypto, fintech, or trading platforms.
- Demonstrated ability to design, implement, and optimise reporting frameworks that provide clear, actionable insights for strategic decision‑making.
- Deep understanding of campaign orchestration, digital performance metrics, and web UX.
- Experience in compliance‑led marketing with strong familiarity with regulated financial jurisdictions.
- Process mindset with the ability to build scalable systems and enforce team accountability.
- Strong leadership skills—confident managing senior marketers and cross‑functional teams.
- Familiarity with project management software/methodologies for tracking marketing projects.
- Hands‑on knowledge of tools such as HubSpot, Salesforce, GA4, Tableau, Segment, Figma, JIRA, etc.
Head of Marketing Operations (Multi-Brand: Crypto | Forex | Prop Trading) in London employer: ThinkMarkets
ThinkMarkets is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets financial technology. With a strong focus on employee growth and development, we provide comprehensive training opportunities and a collaborative culture that encourages creativity and accountability. Join us to be part of a forward-thinking team that empowers you to make a significant impact in the fast-paced world of multi-asset trading.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Marketing Operations (Multi-Brand: Crypto | Forex | Prop Trading) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, values, and recent news. We want you to walk in feeling confident and ready to show how you can contribute to their marketing operations.
✨Tip Number 3
Showcase your skills with a portfolio! If you’ve got past projects or campaigns, put them together in a neat presentation. We love seeing real examples of your work and how you’ve driven results in marketing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate candidates who are eager to join our multi-brand marketing team.
We think you need these skills to ace Head of Marketing Operations (Multi-Brand: Crypto | Forex | Prop Trading) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Marketing Operations. Highlight your experience in marketing operations, especially in fintech or trading platforms, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've led that demonstrate your process-driven mindset and ability to deliver high-quality marketing initiatives.
Showcase Your Data Skills:Since this role involves translating complex data into actionable insights, make sure to highlight your experience with performance metrics and reporting frameworks. Include examples of how you've used data to drive marketing decisions in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ThinkMarkets
✨Know Your Stuff
Make sure you’re well-versed in the specifics of marketing operations, especially in the fintech space. Brush up on your knowledge of campaign orchestration, digital performance metrics, and compliance regulations. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Process Mindset
Be ready to discuss how you've built and maintained SOPs, SLAs, and approval workflows in previous roles. Think of specific examples where you’ve implemented project management methodologies that improved efficiency. This will highlight your structured approach and ability to drive results.
✨Data is Your Best Friend
Prepare to talk about how you’ve translated complex data into actionable insights. Bring examples of dashboards or reports you’ve created that led to strategic decisions. This will showcase your analytical skills and your ability to communicate findings effectively.
✨Cross-Functional Collaboration
Think of instances where you’ve coordinated with various teams like creative, product, and compliance. Be ready to share how you ensured seamless execution and accountability across these functions. This will demonstrate your leadership skills and ability to work in a multi-disciplinary environment.
