Head of Global Process

Head of Global Process

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global process transformation and deliver impactful governance outcomes.
  • Company: Dynamic organisation focused on business transformation and innovation.
  • Benefits: Competitive salary, career advancement opportunities, and a collaborative work environment.
  • Why this job: Shape the future of global processes and drive significant performance improvements.
  • Qualifications: 10+ years in Business Process Management with strong stakeholder management skills.
  • Other info: Ideal for those passionate about process ownership in a multi-country context.

The predicted salary is between 72000 - 108000 £ per year.

My client is currently looking for a Head of Global Process within their business transformation department. The Head of Global Process Ownership (GPO) is a delivery accountable role that defines and delivers the global process blueprint and governance outcomes, prioritising GTM enablement and major platform programmes. The role owns the end-to-end delivery of tangible artefacts (process blueprints, governance, controls, KPIs, and implementation ready requirements) and is measured on adoption and performance improvement achieved through execution with functional GPOs, programme leadership and regional teams.

Essential:

  • 10+ years’ experience in global Business Process Management / Process Ownership within complex, multi-country organisations.
  • 10+ years’ practical experience with BPMN 2.0 (creating, governing and quality-assuring BPMN artefacts for operational use).
  • Demonstrated experience delivering enterprise process standards and measurable adoption in matrix organisations.
  • Proven experience translating process design into system requirements (CRM/CPQ/PRM/ERP), including UAT and rollout readiness.
  • Strong stakeholder management skills and ability to drive decisions across GTM, Finance, Services and IT.
  • Professional English proficiency.

Advantageous:

  • Experience in software/value-added distribution business models and multi-country operating structures.
  • Experience delivering Salesforce Revenue Cloud / CPQ or equivalent CRM/CPQ and PRM transformations.
  • Experience with MDM/PIM programmes and data governance operating models.
  • Experience operating in or designing shared services / regional hub models.
  • Lean/Six Sigma, BPM, or project/programme management certifications.

If this role looks of interest and you have the correct skills then please send your CV and call for more information and full job spec.

Head of Global Process employer: Thinkit Resources

As a leading player in business transformation, our company offers an exceptional work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide extensive training opportunities and a supportive culture that values diverse perspectives. Located in a vibrant city, we also offer competitive benefits and the chance to make a significant impact on global processes, making us an attractive employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Thinkit Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Global Process

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Global Process role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by diving deep into the company’s processes and challenges. Show them you’re not just another candidate; demonstrate how your 10+ years of experience can directly impact their business transformation goals.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.

✨Tip Number 4

Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application and get back to you faster!

We think you need these skills to ace Head of Global Process

Business Process Management
Process Ownership
BPMN 2.0
Stakeholder Management
System Requirements Translation
User Acceptance Testing (UAT)
Salesforce Revenue Cloud
CPQ Transformations
MDM/PIM Programmes
Data Governance
Shared Services Design
Lean/Six Sigma
Project Management
Governance and Controls

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Global Process role. Highlight your 10+ years of experience in Business Process Management and any relevant BPMN 2.0 skills. We want to see how your background aligns with the job description!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you’ve improved processes or driven adoption in previous roles. This will help us see the tangible impact you've made.

Be Clear and Concise: When writing your application, be clear and concise. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that gets straight to the point!

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at Thinkit Resources

✨Know Your Processes Inside Out

As a Head of Global Process, you’ll need to demonstrate your deep understanding of Business Process Management. Brush up on BPMN 2.0 and be ready to discuss how you've created and governed BPMN artefacts in previous roles. Prepare specific examples that showcase your ability to translate process design into system requirements.

✨Showcase Your Stakeholder Management Skills

This role requires strong stakeholder management, so think about times when you've successfully driven decisions across various teams. Be prepared to share stories that highlight your ability to engage with GTM, Finance, Services, and IT, and how you navigated any challenges that arose.

✨Demonstrate Your Transformation Experience

You’ll want to highlight your experience with enterprise process standards and measurable adoption. Prepare to discuss specific transformations you've led, especially those involving Salesforce Revenue Cloud or similar systems. Use metrics to illustrate the impact of your work.

✨Get Familiar with the Company’s Structure

Understanding the company’s multi-country operating structures and shared services models will give you an edge. Research their business model and think about how your experience aligns with their needs. This will help you tailor your responses and show that you’re genuinely interested in the role.

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