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- Tasks: Lead the charge in improving global opportunity management and pipeline processes.
- Company: Join a forward-thinking company focused on innovative sales strategies.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be a key player in shaping how we manage sales opportunities globally.
- Qualifications: Experience in sales process management and CRM systems, preferably Salesforce.
- Other info: Dynamic role with potential for significant impact across multiple regions.
The predicted salary is between 80000 - 100000 £ per year.
My client is currently looking for a Global Process Owner who will be accountable for defining, governing, and continuously improving how the client manages the lead-to-opportunity process globally. The role owns the critical bridge between demand generation (C2L) and quoting (O2Q): ensuring that qualified opportunities are consistently structured, pipeline is disciplined, and the data flowing into the quoting process is accurate and complete. This is not a sales execution role. It is an ownership role — setting global standards for opportunity management, forecasting, account and territory planning, pipeline hygiene, and pre-sales engagement; and enabling regions to execute effectively within clear guardrails, while regional sales leadership remains accountable for commercial outcomes.
The client's commercial performance depends on accurate pipeline visibility, disciplined opportunity management, and effective pre-sales engagement. Currently, the handover between marketing-generated demand and sales-driven opportunity management is inconsistent across regions — resulting in variable forecast accuracy, poor CRM data hygiene, and irregular data quality flowing into the quoting process.
The L2O GPO role exists to bring coherence to this bridge. As Salesforce CRM is implemented globally, this role is the business process owner of opportunity management within CRM — defining how opportunities are created, qualified, staged, and progressed before they reach quoting. The role sits between the C2L GPO (who owns demand generation and marketing processes) and the O2Q GPO (who owns quoting) and works with both to ensure seamless end-to-end commercial flow.
The clients L2O process scope includes:
- Market Intelligence
- Forecasting
- Account & Territory Planning
- Opportunity Management
- Pipeline Hygiene & Discipline
- Pre-Sales Support
- Activity Management
Deep experience in sales process management, CRM programme ownership, or opportunity management in a complex B2B environment.
Strong understanding of forecasting methods, pipeline management, and sales performance measurement — including the practical realities of what sales teams will and won’t adopt.
Proven ability to define and govern end-to-end business processes across multiple regions and functions.
Experience as a business process owner or business analyst for CRM (Salesforce preferred) — defining requirements, not doing the configuration; ability to articulate clear process requirements to IT partners.
Credibility with senior sales leadership; able to drive process adoption without direct authority.
Experience in B2B technology distribution, channel sales, or value-added reseller environments.
Familiarity with Salesforce Sales Cloud — opportunity management, pipeline views, forecasting, and stage configuration.
Background working within a GPO or business process governance framework.
Experience managing partner-involved sales processes: co-selling, deal registration, or vendor-co-funded opportunities.
Understanding of how CRM data feeds downstream quoting and pricing processes.
Global Process Owner employer: Thinkit Resources
Contact Detail:
Thinkit Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Process Owner
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can bridge the gap between demand generation and quoting, just like the role requires.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Global Process Owner role. Highlight your understanding of CRM processes and pipeline management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global Process Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Global Process Owner role. Highlight your experience in sales process management and CRM ownership, especially if you've worked with Salesforce. We want to see how your skills align with the job description!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you've improved processes or driven results in previous roles. This will help us see the impact you can make.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. Explain why you're passionate about the Global Process Owner role and how your background makes you the perfect fit. Keep it concise but engaging – we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Thinkit Resources
✨Know the Process Inside Out
Make sure you understand the lead-to-opportunity process thoroughly. Familiarise yourself with how demand generation and quoting interact, and be ready to discuss how you can improve these processes. This will show that you’re not just interested in the role but also in making a real impact.
✨Showcase Your CRM Expertise
Since this role involves Salesforce CRM, brush up on your knowledge of opportunity management within it. Be prepared to talk about your experience with CRM systems, especially how you've defined requirements and ensured data quality in past roles. This will demonstrate your capability to own the process effectively.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to pipeline management or forecasting. Think through some scenarios where you had to improve data hygiene or manage opportunities across regions. This will help you illustrate your problem-solving skills and strategic thinking.
✨Build Rapport with Senior Leadership
Since credibility with senior sales leadership is crucial, practice how you’ll communicate your ideas confidently. Share examples of how you’ve driven process adoption in the past, even without direct authority. This will highlight your ability to influence and collaborate effectively.