At a Glance
- Tasks: Lead exciting projects in advertising, social media, and sustainability for top global brands.
- Company: Join THINKHOUSE, a certified B Corp and champion for sustainable practices.
- Benefits: Dynamic work environment with opportunities for growth and innovation.
- Other info: Fast-paced, collaborative culture that encourages creativity and professional development.
- Why this job: Make a real impact while working with passionate teams on meaningful projects.
- Qualifications: 4+ years in agency roles, strong relationship-building skills, and a passion for sustainability.
The predicted salary is between 36000 - 60000 £ per year.
Location: Dublin
THINKHOUSE is one of the world’s leading independent agencies, a certified B Corp company and a government SDG Champion for 2024 and 2025. Our goal is to put People and Planet at the heart of everything that we do.
Our Client Service Team is growing and we’re on the hunt for exciting new talent to join us in the next stage of our adventure, with a new Client Service Account Manager role just announced. The Client Service Account Manager will operate at the centre of THINKHOUSE’s services including advertising, social and digital, creative, PR and Creator marketing, sustainable practices and transformation strategies, as well as live event services.
They will seamlessly coordinate full-service projects in an organised, methodical and energetic way with brilliant attention to detail. The winning candidate will be self-motivated and a natural relationship builder. The candidate must be able to demonstrate that they can develop trusted relationships with our clients by working with our leading marketing and sustainability experts to drive and deliver world-class strategic, creative and communications work. Our global client roster includes some of the world’s biggest brands across the Public and Private sectors.
THE MUST HAVES
- A resilient and agile mindset: This role requires an agile, open mindset essential for the nimbleness we pride ourselves on. We’ve done away with the rigidity of traditional agency and production house structures and every member of the team leans in to get the job done. This brings our clients, and brands, a more open-minded creative approach and capability. It also provides a rich learning environment for professionals eager to consistently innovate their practice. The role is extremely fast-paced and involves being able to handle multiple projects at once, within an environment that encourages growth and development.
- An innovative thinker: The right candidate will be an innovative thinker, always on the cutting edge of the marketing and brand world with a keen interest in sustainability and advertising and marketing. They will be highly self-motivated and have a strong grasp of account management and maintaining strong relationships with top-level clients and brands. Experience in independent account leadership and business development is key.
- Team Player and a Leader: The candidate must be able to demonstrate that they can develop trusted relationships by working with our leading marketing experts to deliver world-class, client-focused solutions. The winning candidate will work within our agency’s interdisciplinary team and will contribute to the continued improvement of our agency’s offering.
- A passion for social justice and sustainable practice: You will have a passion for sustainable and purposeful practice in business; working in partnership with leading brands and organisations, including BCorps, with net zero targets and social-justice missions.
- Experience and/or Expertise: A minimum of four years experience working in an agency, preferably creative, where you can demonstrate strong working relationships both internally and across your client base. You’ve demonstrated your ability to build lasting client relationships through consistent delivery, proactive thinking and genuine partnership. Beyond perfect project execution, you anticipate needs, identify opportunities, and make the client’s job easier and earn trust. Ability to influence and oversee the creative process from strategy and ideation to delivery and results, be super organised and have an eye for detail and have a proven track record in managing all aspects of a project, big and small. Experience working within a team and managing Account Executives to deliver all outcomes for clients. An appetite for driving new business and growth and developing new ideas for our brands. Financial literacy is a must as the candidate must prove their ability to manage all day to day commercial requirements for your assigned accounts. You will have a strong understanding of the marketing industry including trends, innovations, media landscape and culture.
CLIENT SERVICE ACCOUNT MANAGER in London employer: THINKHOUSE
THINKHOUSE is an exceptional employer located in Dublin, offering a vibrant work culture that prioritises innovation, sustainability, and personal growth. As a certified B Corp and government SDG Champion, we foster an environment where employees can thrive through collaboration and creativity while working with some of the world's leading brands. Our commitment to social justice and sustainable practices not only enriches our projects but also empowers our team members to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land CLIENT SERVICE ACCOUNT MANAGER in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for THINKHOUSE and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like THINKHOUSE are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with THINKHOUSE on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at THINKHOUSE. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CLIENT SERVICE ACCOUNT MANAGER in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit THINKHOUSE. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of THINKHOUSE:Show us that you’ve done your homework! In your application, briefly mention what you admire about THINKHOUSE’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at THINKHOUSE
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at THINKHOUSE will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At THINKHOUSE, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
