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- Tasks: Join our team as a Sales Administrator, handling customer calls and processing orders.
- Company: We're a well-established recruitment agency in Hemel Hempstead, specialising in support staff roles.
- Benefits: Enjoy a competitive salary of £30k and potential overtime on Saturdays.
- Why this job: This role offers a fast-paced environment with opportunities to develop your organisational skills.
- Qualifications: Previous administration and customer service experience is essential; strong communication skills are a must.
- Other info: This is a fully office-based role with no hybrid working options.
The predicted salary is between 21600 - 42000 £ per year.
Sales Administrator – Milton Keynes We are working with a well-established organisation to recruit a Sales Administrator to join their growing team. Our client is based in the Bleak Hall area in Milton Keynes and are keen to find a well organised all rounder who can hit the ground running and help tackle their busy workload. The successful candidate will be someone who can demonstrate great organisational skills and good attention to detail. This role would be based in a fast-paced environment and would see the individual deal with high volumes of Customer calls, processing bookings, compiling quotations, raising invoices and ensuring all relevant Sales administration is correctly logged. On offer is an attractive salary of £30k, this role will also require the successful candidate to be willing to work overtime on Saturdays on occasion due to the nature of our clients business. Please note that this is a fully office-based role, with no Hybrid working included. Duties: Answer incoming customer calls, understanding what the customer is looking for and determining how to be of help. Making outbound calls to Customers who have enquired about product bookings and following up with quotation and booking information. Providing information and advice to customers on products and services. Responding to customer enquires that come in via email. Providing customers with follow-up quotations for the products they\’ve requested a price for. Processing Customer orders via the system, whilst ensuring invoices are raised correctly. Liaising with Customer to ensure they are aware of proposed delivery dates or any issues that arise. Candidate Requirements: Previous administration and customer service experience is a must. Able to demonstrate an excellent telephone manner and communication skills. Well organised individual with a great attention to detail. Ability to work with a high volume of enquiries and multitask across multiple different tasks. Confident individual who is happy dealing with Customer complaints. Competent when working to tight deadlines and someone who thrives when working under pressure. Prior experience working in a transport environment would be desired but is not a must. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Sales Administrator employer: Think Specialist Recruitment
Contact Detail:
Think Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what they offer will help you answer customer queries more effectively and demonstrate your enthusiasm for the role during any conversations.
✨Tip Number 2
Practice your telephone skills. Since this role involves a lot of customer interaction over the phone, consider role-playing with a friend to improve your communication style and ensure you sound confident and professional.
✨Tip Number 3
Brush up on your organisational skills. Use tools like calendars or task management apps to simulate how you would manage multiple tasks and deadlines in a fast-paced environment, as this will be crucial for the role.
✨Tip Number 4
Prepare for potential customer complaints. Think about common issues that might arise in a sales environment and how you would handle them. This will show your ability to remain calm under pressure and provide excellent customer service.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise your organisational skills and attention to detail, as these are key for the Sales Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully handled high volumes of customer enquiries and multitasked in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work under pressure. Provide examples of how you've dealt with customer complaints effectively in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Think Specialist Recruitment
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the busy workload expected in this role.
✨Demonstrate Excellent Communication
Since you'll be dealing with high volumes of customer calls and emails, it's crucial to exhibit strong communication skills. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've effectively resolved customer queries in the past.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of specific instances where you turned a negative experience into a positive one, showcasing your problem-solving abilities and customer service expertise.
✨Familiarise Yourself with the Company
Research the organisation and its products or services before the interview. Understanding their business model and customer base will allow you to tailor your responses and show genuine interest in the role and the company.
