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- Tasks: Process customer orders accurately and efficiently using SAP while supporting the sales team.
- Company: Join a respected international company that leads in its field.
- Benefits: Enjoy a starting salary of £30k, annual bonus, pension, and private health insurance.
- Why this job: Be part of a dynamic team ensuring seamless customer experiences and career growth.
- Qualifications: Experience in sales administration and customer service, with strong SAP skills.
- Other info: Opportunity for hybrid work after training; core hours are Monday to Friday, 8:30am - 5pm.
The predicted salary is between 21600 - 36000 £ per year.
Think Specialist Recruitment are delighted to be working with a large well-respected international company who are a market leader in their field. Our client is currently looking to recruit an Order Processor to join their busy and fast-paced orders department. To be considered for this role, the candidate will need to have strong experience using SAP in a previous role.
You will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and Service department throughout.
Your key duties will include:
- Developing a deep understanding of customer needs
- Managing sales administration tasks
- Processing customer orders with accuracy and efficiency
- Resolving customer inquiries
- Providing administrative support to the sales teams
This is a fully office-based role to start with; however, with training and probation being completed, you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm.
Our clients are offering a starting salary of £30k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance.
Duties include:
- Preparing quotations and processing orders through SAP accurately and in a timely manner
- Coordinating deliveries with distributors
- Maintaining customer data in SAP according to guidelines
- Ensuring all order updates are inputted on the database
- Recording all delivery data following every order
- Managing order book and deliveries to reflect customer requirements
- Keeping track of all UK deliveries
- Liaising with warehouse to ensure all delivery instructions are communicated
- Handling all inbound customer service calls within a timely manner
- Overseeing all returns shipments
Candidate Requirements:
- Strong experience in Sales administration and Customer service is a must
- Previous experience using SAP is strongly desired
- Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem-solving
- Able to work independently and self-motivated to follow through on those responsibilities
- Strong team player, who is helpful, empathetic, and can show a balanced approach
- Resilient under pressure and able to handle confrontation with a polite and well-mannered tone
- Results-driven individual who is able to manage multiple tasks at any given time
- Skilled in identifying solutions and solving problems to ensure a happy Customer experience
- Detail-oriented, especially with order processing, pricing, and agreements
- Proactive and confident communicator
- Strong written communication skills; able to convey information in a concise, structured, and professional manner
Order Processor employer: Think Specialist Recruitment
Contact Detail:
Think Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Order Processor role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and their values, especially since they’re a market leader. Be ready to discuss how your experience with SAP can help streamline their order processing and enhance customer satisfaction.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your proactive mindset and ability to handle pressure, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Order Processor job. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Show Off Your SAP Skills: Since strong experience using SAP is a must for this role, make sure to highlight your previous experience with it in your application. We want to see how you've used SAP to process orders and manage customer data effectively.
Be Customer-Centric: This role is all about ensuring a seamless customer experience, so let us know how you've gone above and beyond for customers in the past. Share specific examples of how you've resolved inquiries or improved customer satisfaction.
Keep It Professional Yet Friendly: Your written communication skills are key, so aim for a balance between professionalism and approachability. We love a good structured response, but don’t forget to sprinkle in some personality to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Think Specialist Recruitment
✨Know Your SAP Inside Out
Since strong experience using SAP is a must for this role, make sure you brush up on your skills. Familiarise yourself with common functions and processes related to order processing. Be ready to discuss how you've used SAP in previous roles and any challenges you faced.
✨Showcase Your Customer Service Skills
This position requires a proactive and empathetic approach to customer service. Prepare examples of how you've successfully resolved customer inquiries or handled difficult situations. Highlight your ability to maintain a positive attitude under pressure.
✨Demonstrate Team Collaboration
You'll be working closely with the sales team and service department, so it's important to show that you're a strong team player. Think of instances where you've collaborated effectively with others to achieve a common goal and be ready to share those stories.
✨Be Detail-Oriented
As an Order Processor, attention to detail is crucial. Prepare to discuss how you ensure accuracy in your work, especially when processing orders and managing customer data. You might even want to bring examples of how you've improved processes in past roles.
